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Personalise your accounts

We all like things a certain way. With the ANZ App and Internet Banking, you can personalise your accounts to make banking more you-friendly. We can show you how.

 

Rename your accounts

Renaming your account is like giving it a nickname. It can help you identify the account and what you want to use it for.

How to rename your account in the ANZ App

  1. Open the app and log in
  2. On the Accounts screen, choose the account you'd like to rename
  3. Tap Manage and then tap the account name field
  4. From here, you can rename the account to suit you. Have some fun with it - you can even add emojis :)

Your account’s new nickname will only show in the ANZ App. If you’d like it to appear in ANZ Internet Banking, then you’ll need to update it there, too.

How to rename your accounts in Internet Banking

  1. Log in to Internet Banking 
  2. Go to the Settings menu and select Personalise accounts
  3. Choose an account, then select Rename 
  4. Type the name you’ve chosen for that account and Save.

Your account’s new nickname will only show in ANZ Internet Banking. If you’d like it to appear in the ANZ App, then you’ll need to update it there, too.

Only use nicknames you'd repeat in front of your mother

If you've used any restricted words or inappropriate language, your account name won’t change and you’ll be asked to remove those words before you can continue.

Nicknames can be up to 20 characters long and include letters and numbers but shouldn't include special characters or punctuation.

Please note: The account name won’t change in the banks official or legal records.

Reorder your accounts

How to reorder your accounts in the ANZ App

  1. Open the app and log in
  2. Tap on More and Reorder
  3. Tap and drag the icon on the right hand side of the screen to move your accounts up or down. The primary account will be shown in the blue header on the Accounts screen.

The new order of your accounts will only show in the ANZ App. If you’d like to reorder your accounts in ANZ Internet Banking, you can do that too.

How to reorder your accounts in Internet Banking

  1. Log in to Internet Banking 
  2. Go to Settings menu and select Personalise accounts
  3. Choose the account you’d like to move
  4.  Drag the account up or down the list. Repeat this process until your accounts are in your preferred order 
  5. Once your accounts are in the order you want, make sure to select Save to save your changes.

The new order of your accounts will only show in ANZ Internet Banking. If you’d like to reorder your accounts in the ANZ App, you can do that too.

Personalise your accounts list

By linking and delinking your accounts in ANZ Internet Banking, you can display the accounts you want to see and hide the ones you don't.

What happens when you link or delink an account?

You can:

  • see it in your accounts list for both ANZ Internet Banking and the ANZ App
  • make payments
  • view the transaction history and balance. 

If you're delinking an account, it won't show in your accounts lists but you can add it, at any time, by linking it in ANZ Internet Banking.

We suggest that before you delink any accounts from the ANZ App or Internet Banking, ensure you have set your statement preferences to Paper and online. This way you’ll continue receiving statements by mail.

Please note that it can take up to 48 hours for an account to be linked using ANZ Internet Banking.

How to link or delink an account in Internet Banking

  1. Log in to Internet Banking 
  2. Go to the Settings 
  3. Select Link/delink personal account and follow the prompts.

You’ll receive a response under the Your requests section of Enquiries in Internet Banking within 24-48 hours.

Urgent or not an Internet Banking user?

Unfortunately, you can't use the ANZ App to link or delink an account.

If your request is urgent or you don't use ANZ Internet Banking, you can contact us or visit your nearest ANZ branch to link or delink your account.

Set a savings goal. You'll thank yourself later

Saving for something? No matter how big or small, it won’t feel so far away when you know what you need to save and how you’re tracking.

You can set a goal on your ANZ Progress Saver or ANZ Online Saver account today.disclaimer

How to set a savings goal

Add a picture to your account

Adding a picture to your account can be a great visual reminder of what you’re using the account for.

How to add a picture to your account in the ANZ App

  1. Open the app and log in
  2. Choose the account you want to add a picture to
  3. Tap Manage in the header, then tap Edit image and follow the prompts.

The new picture will only display in the ANZ App. 

Need more help?

Message us

For fast support, message us in the ANZ App. Available 24/7.

Contact us

Don’t have the ANZ app? Download it now or find other ways to contact us.

Visit us

Find your local branch and book an appointment to visit us.

Your questions answered

To change your name back to default in ANZ Internet Banking, you need to remove any text in the Change your account name field. Once you’ve done this, select Save and your account name will revert to the default for that account type.

Yes. Once you’ve reordered your accounts, your account list will update immediately.

You can only link accounts held in the same name as the one you used to register for ANZ Internet Banking and ANZ Phone Banking.

If you wish to link an account that has been opened under a different name, please visit your local ANZ branch.

No, this feature is not available in the ANZ App. You can link and delink accounts in ANZ Internet Banking or, if you don't use ANZ Internet Banking, you can contact us or visit your nearest ANZ branch.

Important information

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

ANZ recommends you read the ANZ Saving & Transaction Products Terms and Conditions (PDF 746kB) and the Financial Services Guide (PDF 104kB) which are available at anz.com or by calling 13 13 14, before deciding whether to acquire, or continue to hold, any product. Fees, charges and eligibility criteria apply.

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