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View past payments/transfers

You can easily navigate payments and transfers made in ANZ Internet Banking in the past 120 days without the noise of all your day-to-day transactions.

View details of past payments/transfers

How to view details of past payments in Internet Banking

To view payment/transfer details:

  1. Log in to ANZ Internet Banking 
  2. Go to the Payments menu
  3. Select View past payments / transfers and follow the prompts

Search past payments/transfers

How to search for past payments in Internet Banking

To search for past payments/transfers:

  1. Log in to ANZ Internet Banking 
  2. Go to the Payments menu
  3. Select View past payments/transfers and follow the prompts

Something doesn’t look right?

Notice an error or don’t recognise a payment? You can dispute a transaction

For more information about international payments, please contact our International Support Centre

Need more help?

Message us

For fast support, message us in the ANZ App. Available 24/7.

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Don’t have the ANZ app? Download it now or find other ways to contact us.

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Your questions answered

You can use one of the following methods to find payments/transfers older than 120 days:

If the account you wish to view has been closed or de-linked from your ANZ Internet Banking, select "All Accounts". 

  • Your payments/transfers list will then include all payments/transfers from these accounts.

Whenever you confirm a payment/transfer you'll see a lodgement number This confirms your payment was successfully submitted. You will also receive a receipt number when your payment is actually processed.

  • If you made a future-dated payment or transfer, you can check the status and the receipt number in "View past payments / transfers" after the payment/transfer date. 
  • For unsuccessful transfers/payments, the status will show as failed. You can also check the details of the payment/transfer to find the reason the payment/transfer failed.

Find out more about past payments/transfers

If the payment/transfer was scheduled for today, has not been debited from your account and does not appear in the "View past payments / transfers" page, it could mean that the payment/transfer is still being processed.

  • You can look in "Manage future payments/transfers" for details
  • If there is a payment/transfer with a "Locked" status, this means it is currently being processed

Once processing is completed it will appear in the "View past payments/transfers" page.

If the status of a transaction is shown as "Status unknown" it could mean that the payment/transfer is currently being processed.

  • Once processing is completed, the status will change to either "Paid" or "Failed"

Please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week if you require more information.

If you have deleted a scheduled future payment/transfer or bill payment before it was processed, it will be displayed in your "Manage future payments/transfers" or bill payments with a status of "Deleted".

If the status of a transaction is shown as "Failed", it means that the payment/transfer could not be processed. Hence the payment/transfer was not debited from your account.

If you wish to view the details of the payment or transfer:

  • View details of a past payment – instructions above

Please contact the ANZ Internet Banking Helpdesk on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week if you require more information.

Your payment/transfer will not be found in ANZ Internet Banking if your payment/transfer was completed more than 120 days ago.

If you wish to enquire about an older payment, you can either enter the details manually (see Option 2) or call us on 13 33 50 (International callers dial +61 3 9683 8833), 24 hours, 7 days a week.

 

Important information

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.

The time that it takes for a payment/transfer to be processed to your account will depend on the payment/transfer type. Check your Electronic Banking Conditions of Use for details. 

The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank. This may take up to a week.

All fund transfers between your linked accounts performed after 10.00pm Melbourne time or on weekends or public holidays for the same day payment/transfer, may be processed on the following bank business day.

All Pay Anyone and BPAY® payments requested after 6.00pm Melbourne time or on weekends or a public holiday may be processed to your account on the following bank business day. 

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