Payroll payments

The following indicates the number of payroll payments that can be made by business customers:

• Multiple payments completed manually: 18 employees.
• Multiple payments via template: 99 employees.
• Multiple payments via file uploads: 999 employees.

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Due to privacy issues you cannot transfer the payee list, BPAY® biller list or payment templates from any other ANZ Internet Banking CRNs to the new ANZ Internet Banking for Business CRN.

• You will need to upload a payment file or re-input the information in ANZ Internet Banking for Business again.
• See Uploading files for payments/transfers.

This can be a result of many different factors such as your Security Device not being activated or number of authorisations required, etc.

As such, we would recommend you contact the ANZ Internet Banking for Business Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 6.00pm (AEST), Monday to Friday for further assistance.

Yes. Operator users are permitted to perform file uploads from accounting software packages.

• The authorisation of the payment is then done by the Authorisers or Administrators.

You will need the following information before you upload a payment file from any accounting software:

• Bank ID: ANZ
• APCA/Direct User ID: any six digit number that you choose, E.g: (000000)
• Balancing Items Required: No

To upload a payment file from an accounting software package, follow the steps below:

• Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages.
• Go to the "Payments" menu.
• Select the type of payment you want to make
• Select the "Import a payment file" link.
• Select "Browse" to point to the file's location.
• Once selected, select "Continue" and the file will be uploaded to ANZ.
• Then follow the prompts.

Yes. You can make changes to the uploaded payment file before authorising the transaction.

• Payees can be added, removed or have their payment amount altered.
• For example, after importing a payroll template from MYOB, you can remove payments for casuals not working this pay period.
• A file holding 90 items could be edited to reach the 999 items limit.

As you have previously nominated your Pay Anyone Limit, you can start transacting as soon as you activate your ANZ Security Device and your nominated Pay Anyone limit will apply.

To activate your ANZ Security Device:

• Select “Profile” from the main navigation.
• Select “Manage ANZ Shield/ANZ Security Device”.
• Select “Activate Security Device”.
• Once the request has been submitted, a confirmation message will appear on screen.

Note: Your ANZ Security Device will be activated within one business day of ANZ receiving your request and you’ll receive a Securemail confirming it’s ready to use.

If you have any questions or require immediate activation of your ANZ Security Device, please call the ANZ Internet Banking for Business Help Desk on 1800 269 242 (International callers: +61 3 8699 6906) between 8am to 6pm AEST, Monday to Friday.

No. Payroll payments cannot be set up as recurring payments.

• They can only be future dated.
• If you want to make payments to the same employee for the same amount on a regular basis, you can save the payment as a template for re-use.

Payments awaiting authorisation sit in the "Work in progress queue" in "Authorise payments/transfers" under the "Payments" menu until they reach the payment expiry period (the default period being 7 days). This means that payments can stay unauthorised for 7 days before expiring.

• Transfers are processed overnight on bank business days.
• The time that it takes for the employee's account to be credited will depend on the policies and systems of the employee's bank.
• Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
• Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

Transfers are processed overnight on bank business days.

• The time that it takes for the employees' accounts to be credited will vary depending on the policy and systems of the bank that the accounts are held with.
• Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
• Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

Yes. The cut-off times are the same as those for ANZ Internet Banking.

• Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
• The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
• The standard cut-off time for direct debit is 6.00pm (AEST).
• ANZ recommends that all third party transactions of $500,000 and above are authorised prior to 4.00pm (AEST) to ensure we can contact you to verify payment details when required. If we are unable to contact you to verify transaction information, payments may be cancelled.

• It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account and the funds may not be recovered.
• We do not check that the details provided by you are correct.
• Payroll payments requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.
• Transfers requested after this time may be processed on the following bank business day.
• The time that it takes for the employee's account to be credited will depend on the policy and systems of the employee's bank.
• You cannot delete or cancel an immediate transfer or a transfer to be processed today after it is fully authorised.
• Future-dated transfers require cleared funds in your account at 11.59pm (AEST) on the day before the scheduled transfer date or your transfer will be unsuccessful.