skip to log on skip to main content
VoiceOver users please use the tab key when navigating expanded menus

Use a template to make multiple Pay Anyone payments

Templates help you to easily create your multiple Pay Anyone payments. Once you have a template saved you can select it to populate your payments without the need to add the details for each payment individually.

Making multiple Pay Anyone payments using a template is easy.

ANZ Internet Banking for Business customers can use a payment template to make multiple Pay Anyone payments.

How to do I use a template to make multiple Pay Anyone payments?

Go to the "Payments" menu.

Select "Pay Anyone".

Click "Multiple Pay Anyone using a previously saved template" and follow the steps below.

Alternatively you can:

  • Go to the "Payments" menu.
  • Select "Manage payments template" and follow the steps below.

Step 1 - Find your template and click "Select"

You are presented with the list of your saved templates.

  • Ensure the correct multiple Pay Anyone template is selected, by clicking on “Select” next to the particular Pay Anyone template you want to pay from.
  • Click the "Make a payment / transfer" at the bottom of the dropdown.

Step 2 - Continue with your multiple Pay Anyone payment

  • The saved payment details from the template will populate your payments list.

Please note that it is your responsibility to ensure the payment details are accurate.

Step 3 - Select the account to transfer from

  • From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking that are eligible to make the multiple Pay Anyone payment from.

Please note that the multiple Pay Anyone payments will all be processed as a single debit to the account you have selected. You cannot select multiple accounts to be debited.

Step 4 - Enter the transfer date

  • Transfer date (One-off transfer): choose the date on which you want the payments to be debited from your chosen account. If the payment is due today select “Today”. If the payment is due at a later date select “Later” then you can either:
    • select the calendar icon and click on the date required, or
    • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).
  • Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.

Step 5 - Fill in your business name

Your/business name: enter either your own name or the name of your business if appropriate.

  • The name you enter:
    • will appear on the payee's statement so ensure it makes your identity clear to the payee.
    • must only contain letters (no special characters e.g. _/@#%^*).

Step 6 - Add more payments (if applicable)

The payment details from your multiple Pay Anyone template will populate the payments list.

  • If you want to add more payments follow steps 4-6 from the make multiple Pay Anyone payments page.
  • If you need to remove a payment click the "Remove" button on the right of the list.
  • You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.

Step 7 - Save as a template (if applicable)

If you have made further changes you may wish to save this new group of payments as another template.

  • To save the list as a template check the box and enter a template name that you will easily identify for future use.

Step 8 - Click "Continue"

When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

Step 9 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong payee receiving funds.

If you notice mistakes select "Back" and re-enter the correct details following steps 1-9.

Step 10 - Confirm your transfer

  • When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 11 - View your lodgement receipt

  • Your lodgement receipt is displayed to confirm that the transfer has been submitted successfully.
  • This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient funds being in the account, which is funding the transfers.
  • Please make a note of the receipt number and lodgement number for your own records

How long do multiple Pay Anyone payments take?

  • Transfers are processed overnight on bank business days.
  • The time that it takes for the payee's account to be credited will depend on the policies and systems of the payee's bank.
  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

How to stop multiple Pay Anyone payments

You cannot stop the immediate multiple Pay Anyone payments or payments to be processed today.  You can only stop recurring or future transfers by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

Choose another topic from the table of contents

Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.

Frequently asked questions

Use our FAQs to find out more about using a template to create multiple Pay Anyone payments.

The following indicates the amount of payments that can be made using multiple Pay Anyone for ANZ Internet Banking for Business customers:

  • Multiple payments completed manually: 18 payees.
  • Multiple payments via template: 99 payees.
  • Multiple payments via file uploads: 999 payees.

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Yes. Operator users are permitted to perform file uploads from accounting software packages.

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
  • See ‘Edit a user’s access’.

Yes. The cut-off times are the same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day.
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day.
  • The standard cut-off time for direct debit is 6.00pm (AEST).
  • ANZ recommends that all transactions of $500,000 and above are authorised prior to 4.00pm (AEST). If we are unable to contact you to verify transaction information that day, payments may be cancelled.

Yes. You can edit, copy, rename or delete multiple Pay Anyone templates. You can change the following:

  • The amount to be transferred.
  • Your/business name (this will appear on the payee's statement).
  • The payee details. You can remove an existing payee or add a new one.
  • All changes will be updated immediately once saved.

Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available and Pay Anyone limits apply.

As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

Yes. Payments can be made multiple times to the same account/payee in the same multiple Pay Anyone payment.

  • But you can only select a single account from which to make a payment.

No. Multiple payments/transfers cannot be set up as recurring payments/transfers. 

  • They can only be future dated.
  • If you want to make payments to the same payee for the same amount on a regular basis, you can save the payments as a template for re-use when necessary.

You cannot stop an immediate multiple Pay Anyone payments or payments to be processed today.

  • You can only stop future dated payments/transfers if necessary.
  • If you wish to delete a future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date via the "Manage future payments / transfers" section.

You cannot edit/delete a multiple Pay Anyone payment template if it has been used for a scheduled future payment/transfer.

  • You must firstly cancel any pending future payments/transfers connected to the template.

If you wish to delete a future payment/transfer, the request must be lodged within ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

It is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct.

If payment details are incorrect it may result in an unsuccessful transfer or the wrong payee receiving the funds.

If you have a query about transfers made using a template you can send us a SecureMail or call the ANZ Internet Banking for Business team on  1800 269 242 (International callers: +61 3 8699 6906) between 8.00am and 6.00pm (AEST), Monday to Friday.

Pay Anyone transfers requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day.

Transfers requested after this time may be processed on the following bank business day.

The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank.

You cannot delete or cancel an immediate transfer or a transfer to be processed today.

Future-dated transfers require cleared funds in your account at 12.00am (midnight AEST) on the day before the scheduled transfer date.

Top