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Make multiple Pay Anyone payments

Multiple Pay Anyone payments are only available to ANZ business customers. They are a convenient way for your business to make payments to different parties at one go with a single debit to your selected business account.

How do I make multiple Pay Anyone payments?

Step 1 - Navigate to "Multiple Pay Anyone"

Business customers using ANZ Internet Banking:

  • Go to the "Payments" menu
  • Select "Multiple Pay Anyone"

ANZ Internet Banking for Business customers:

  • Go to the "Payments" menu
  • Select "Pay Anyone"
  • Select "Multiple Pay Anyone"

Step 2 - Enter the from account

  • From account: choose the ANZ account you wish to transfer funds from. Only your ANZ accounts that are linked to ANZ Internet Banking will be displayed that are eligible to make a multiple Pay Anyone payment from.

Please note, the multiple Pay Anyone payments will all be processed as a single debit to the business account you have selected. You cannot select multiple accounts to be debited.

Step 3 - Enter the Transfer date

  • Transfer date (One-off transfer): choose the date when you want the payments debited from your chosen account. If the payment is due today select “Today”. If the payment is due at a later date select “Later” then you can either:
  • Select the calendar icon and click on the date required, or
  • enter the date in the format DD/MM/YYYY (e.g. 22/02/2015).

Remember, all the payments will be processed as one debit from your chosen account on this specified date, so you only need to enter the date once.

Step 4 - Enter Your/business name

  • Your/business name: 
  • enter either your own name or the name of your business. The name you enter:
    • will appear on the payee's statement so ensure it makes your identity clear to the payee.
    • must only contain letters (no special characters e.g. _/@#%^*).

Step 5 - Select the payee details

  • Choose a payee to transfer your first payment to.
  • If you do not have any payees saved you can click "Or maintain payees" to add new payees.

Add a Pay Anyone payee

Step 6 - Enter the transfer amount

  • Reference: enter a short reference or message for the payee.
  • The payee (recipient) will see this reference on their statement so make sure it clearly identifies the purpose of the payment.
  • Amount: enter the amount you wish to transfer, using a decimal point, if applicable.
  • When you are happy with the details you've entered, click "Add to list".
  • The payment will now display in the list.

Step 7 - Add more payments (if applicable)

  • To add more payments to the list repeat Steps 5-6.
  • Each time you select "Add to list" the payment details will display in the list.
  • If you need to remove a payment click "Remove".
  • You can also change the payment amount if necessary by clicking in the amount box and editing as needed.

Step 8 - Click "continue"

When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display

Step 9 - Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong account receiving funds.

  • If you notice mistakes select "Back" and re-enter the correct details following Steps 2-10.
  • When you are happy with the information entered click "Confirm".
  • This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

Step 10 - View your lodgement receipt

  • Your lodgement receipt is displayed to confirm that your transaction has been submitted successfully.
  • This does not mean the transaction will be processed successfully as that is dependent on the details you have entered being accurate and sufficient funds being in the account from which the payment is to be made.
  • Please make a note of the receipt number and lodgement number for your own records.

Step 11 - Save as a template (if applicable)

If you are an ANZ Internet Banking for Business customer you can save payment lists as a template to make future Multiple Pay Anyone payments quicker.

To save the list as a template, enter a template name that you can easily identify for future use and select "Save template".

Important notes

When you are making a Pay Anyone payment it is your responsibility to ensure the details you provide are correct.

  • We do not check payment details.
  • If payment details are incorrect it may result in an unsuccessful bill payment or the wrong biller or account receiving funds and the funds may not be recovered.
  • If you have a query about a bill payment transaction you can send us a SecureMail or call ANZ Internet Banking Helpdesk on  13 33 50 (International callers: +61 3 9683 8833) 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.
  • If you are an ANZ Internet Banking for Business customer please call the ANZ Internet Banking for Business team on 1800 269 242(International callers: +61 3 9683 8833) between 8.00am and 6.00pm (AEST), Monday to Friday.

How long do multiple Pay Anyone payments take?

  • Transfers are processed overnight on bank business days.
  • The time that it takes for the payee's account to be credited will vary depending on the policy and systems of the bank the account is held with.
  • Transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
  • Transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

How to stop multiple Pay Anyone payments

You can stop recurring or future payments by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm (AEST) on the day prior to the payment date.

Please note, you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

Need more help?

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.

Frequently asked questions

Use our frequently asked questions to find out more about making Multiple Pay Anyone payments.

The following indicates the amount of payments that can be made using Multiple Pay Anyone for ANZ Internet Banking for Business customers:

  • Multiple payments completed manually: 18 payees
  • Multiple payments via template: 99 payees
  • Multiple payments via file uploads: 999 payees.

Yes. There are different daily limits depending on the payment types. Current daily payment limits are as follows:

ANZ Internet Banking - business customers

  • BPAY®: $75,000 (up to $50,000 per transaction)
  • Pay Anyone: maximum of $25,000 total (without ANZ Shield) or $50,000 total (with ANZ Shield).
  • Payroll payments: maximum of $25,000 total (without ANZ Shield) or $50,000 total (with ANZ Shield). (included in Pay Anyone limit)
  • International payments maximum of $25,000 total (without ANZ Shield) or $50,000 total (with ANZ Shield). (included in Pay Anyone limit)
  • Direct tax payments: $100,000 (separate to BPAY® and Pay Anyone limits).

ANZ Internet Banking for Business

  • BPAY®: $150,000 ($50,000 per transaction).
  • Pay Anyone: maximum of $5,000 total (without ANZ Shield or Security Device) or maximum of $1,000,000 total (with ANZ Shield or Security Device), per registered business (BRN)
  • Payroll payments: maximum of $5,000 (without ANZ Shield or Security Device) or maximum $1,000,000 total (with ANZ Shield or Security Device) (Included in Pay Anyone limit) per registered business (BRN)
  • International payments: maximum of $5,000 total (without ANZ Shield or Security Device) or $150,000 maximum per transaction up to the daily limit of $1,000,000 total (with ANZ Shield or Security Device) (included in Pay Anyone limit).
  • Direct tax payments: $1,000,000 (separate to BPAY® and Pay Anyone limits).

See 'Register for ANZ Shield'.

Yes, ANZ Internet Banking is available on eligible mobile, tablet and desktop devices so you’ll have access to all the functionality that you would use on a desktop device. You can find out more information on our software requirements and settings page.

No. Renaming or reordering accounts will only change the way they appear within your own ANZ Internet Banking for Business session. Operators cannot see these changes.

Yes. Payments can be made multiple times to the same account/payee by using the Multiple Pay Anyone function.

But you must specify only one of your own ANZ accounts as the "From" account to be debited for all payments.

This can be a result of many different factors such as your ANZ Security Device not being activated or number of authorisations required, etc.

  • As such, we would recommend you contact the ANZ Internet Banking for Business team on 1800 269 242 (International callers: +61 3 8699 6906) between 8.00am to 6.00pm (AEST), Monday to Friday for further assistance.

As you have previously nominated your Pay Anyone Limit, you can start transacting as soon as you activate your ANZ Security Device and your nominated Pay Anyone limit will apply.

To activate your ANZ Security Device:

  • Select “Profile” from the main navigation.
  • Select “Manage ANZ Shield/ANZ Security Device”.
  • Select “Activate Security Device”.
  • Once the request has been submitted, a confirmation message will appear on screen.

Note: Your ANZ Security Device will be activated within one business day of ANZ receiving your request and you’ll receive a Securemail confirming it’s ready to use.

If you have any questions or require immediate activation of your ANZ Security Device, please call the ANZ Internet Banking for Business Help Desk on 1800 269 242 (International callers: +61 3 8699 6906) between 8am to 6pm AEST Monday to Friday.

Transfer between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available and Pay Anyone limits apply. As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

To upload a payment file from an accounting software package, follow the steps below:

  • Firstly ensure that the file is in the .aba file format as used in MYOB, QuickBooks and other packages
  • Go to the "Payments" menu
  • Select "Pay Anyone”
  • Choose "Import a payment file”
  • Select "Browse" to find the .aba file that you would like to update and then click on that file.
  • Select "Continue" to upload the file to ANZ
  • Then follow the prompts.

No. Once the recurring payment is authorised this authorises all future payments in the series.

  • You can cancel a recurring payment at any time from "Manage future payments/transfers" under the "Payments" menu
  • Cancellation of a recurring payment does not require multiple authorisations.

You cannot stop immediate multiple payments or payments to be processed today.

  • You can only stop future dated payments if necessary
  • If you wish to delete future dated payments, the request must be lodged with ANZ Internet Banking prior to 11.59pm (AEST) on the day prior to the payment date via "Manage future payments/transfers" section.

Transfers are processed overnight on bank business days. The time that it takes for the payee’s account to be credited will vary depending on the policy and systems of the bank the account is held with.

  • Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day
  • Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

Payee lists and payment templates are available to all Administrators and Authorisers in ANZ Internet Banking for Business as this information is held at the business level.

  • Administrators can, however, restrict Operators from having access to payee lists for Pay Anyone, payroll, payment templates or direct debit functions.
  • See ‘Edit a user’s access’.

Yes. The cut-off times are the same as those for ANZ Internet Banking.

  • Payments need to be authorised prior to 6.00pm (AEST) on a bank business day. Any payments authorised after this time, will be processed the next bank business day
  • The cut-off time for transfers between accounts is 10.00pm (AEST) on a bank business day
  • The standard cut-off time for direct debit is 6.00pm (AEST).
  • ANZ recommends that all third party transactions of $500,000 and above are authorised prior to 4.00pm (AEST) to ensure we can contact you to verify payment details when required. If we are unable to contact you to verify transaction information, payments may be cancelled.

Transfers between different legal entities are treated as third party payments and are subject to overnight confirmation before the funds are made available and Pay Anyone limits apply.

  • As such the balances will reflect the transfer in the debiting account in real time, but the funds will not be available in the receiving account until the next working day.

  • When you are making multiple Pay Anyone payments it is your responsibility to ensure that the details provided by you are correct or your transfer may be unsuccessful or may be paid to an unintended account. We do not check that the details provided by you are correct.
  • If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.
  • Pay Anyone payments requested before 6.00pm (AEST) on a bank business day will be processed to your account on the same day
  • Payments requested after this time may be processed on the following bank business day.
  • The time that it takes for a payee's account to be credited will depend on the policy and systems of the payee's bank
  • You cannot delete or cancel an immediate payment or a payment to be processed today.
  • Future-dated payments require cleared funds in your account at 11.59pm (AEST) on the day before the scheduled payment date.

Important information

® BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518

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