Use a template to make multiple BPAY bill payments

Multiple BPAY® bill payments are a convenient way for businesses to pay bills to multiple BPAY® billers at one time with a single debit to your selected business account.

• If you are an ANZ Internet Banking for Business customer you can save a template of multiple BPAY® bill payments for re-use.

How do I use a template to make multiple BPAY bill payments?

ANZ Internet Banking for Business customers can use a payment template to make multiple BPAY® bill payments.

• Go to the "Payments" menu.
• Select "Pay BPAY bills".
• Click on "Multiple BPAY bills using a previously saved template".

Alternatively you can:

• Go to the "Payments" menu.
• Select "Manage payment templates" and follow the steps below.

Step 1 – Find your template and click "Select"

You are presented with the list of your saved templates.

• Ensure the correct multiple BPAY® bill payments template is selected, by clicking on “Select” next to the particular BPAY® template you want to pay from.
• Click "Make a payment / transfer" at the bottom of the dropdown.

Step 2 – Continue with your multiple BPAY® bill payments

The saved payment details from the template will populate your payments list.

• Please note that it is your responsibility to ensure the payment details are accurate.

Step 3 – Select the account to transfer from

• From: choose the ANZ account you wish to transfer funds from, using the drop down list, which displays all of your ANZ accounts that you have linked to ANZ Internet Banking that are eligible to make the multiple BPAY® payment from.

Please note that the multiple BPAY® bill payments will all be processed as a single debit to the account you have selected. You cannot select multiple accounts to be debited.

Step 4 – Enter the transfer date

• Transfer date (One-off transfer): choose the date on which you want the payments to be debited from your chosen account. If the payment is due today select “Today”. If the payment is due at a later date select “Later” then you can either:
  • select the calendar icon and click on the date required, or
  • enter the date in the format DD/MM/YYYY (e.g. 22/02/2010).
• Remember all the payments will be processed as one debit from your chosen account on this specified date so you only need to enter the date once.

Step 5 – Add more payments (if applicable)

The payment details from your multiple BPAY® bill payments template will populate the payments list.

• If you want to add more payments follow steps 3-5 from the make multiple BPAY® bill payments page.
• If you need to remove a payment click the "Remove" button on the right of the list.
• You can also change the payment amount if necessary by clicking in the amount box and editing it as needed.

Step 6 – Save as a template (if applicable)

If you have made further changes you may wish to save this new group of payments as another template.

• To save the list as a template check the box and enter a template name that you will easily identify for future use.

Step 7 – Click "Continue"

When you are happy with the list of payments, the "From" account selected and the transfer date click "Continue".

Step 8 – Review your information

Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong biller receiving funds.

• If you notice mistakes select "Back" and re-enter the correct details following steps 1-8.

Step 9 – Confirm your transfer

• When you are happy with the information entered click "Confirm". This will complete the transfer and a confirmation message will display.

ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.

• Transaction authorisations summary

Step 10 – View your lodgement receipt

• Your lodgement receipt is displayed to confirm that the transfer has been submitted successfully.
• This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient funds being in the account, which is funding the transfers.
• Please make a note of the receipt number and lodgement number for your own records.

Important notes

When you are transferring money it is your responsibility to ensure the details you provide are correct.

• We do not check payment details.
• If payment details are incorrect it may result in an unsuccessful bill payment or the wrong biller or account receiving funds and the funds may not be recovered. Future dated payments require cleared funds in your account prior to 11.59pm (AEST) on the day before the scheduled payment date, or your payment will be unsuccessful.
• ANZ may not be able to recover incorrectly addressed payments, so be sure to check you’ve entered the correct payment details.
• If you have made a mistake in your payment, you can send the details via the ANZ Internet Banking function Enquire about a past funds transfer or Pay Anyone payment or call the ANZ Internet Banking Helpdesk on 13 33 50(International callers: +61 3 9683 8833 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.

How long do multiple BPAY® bill payments take?

• Transfers are processed overnight on bank business days.
• Immediate payments/transfers submitted before 6.00pm (AEST) on a bank business day are processed on that day.
• Immediate payments/transfers submitted after 6.00pm (AEST) or on weekends or public holidays are processed on the next bank business day.

How to stop multiple BPAY® bill payments

You cannot stop the immediate multiple BPAY® bill payments or payments to be processed today. You can only stop future dated payments if necessary by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking for Business prior to 12.00am (midnight AEST) on the day prior to the payment date.

• Delete a future payment

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.