Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Cyber Security
Awareness Month 2024
Cyber security is everyone’s business, explore easy ways to help protect yourself and your business.
Stay informed on the latest scams, fraud, and security alerts. Learn about emerging cyber threats and important online risks as they arise. If you're a business owner, make sure to stay updated with the latest business security alerts that could impact you.
Explore the latest alerts below, and make informed decisions to help keep your personal and banking details safe.
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Business owners: See latest security alerts
Posted on 21 October 2024
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The National Anti-Scam Centre is warning consumers to be wary of bank impersonation scams. ANZ encourages customers to be cautious of any unsolicited calls, emails or messages from someone claiming to be from their bank, requesting they provide their personal or financial information, transfer funds, or provide a one-time security code over the phone.
Scammers often claim to be calling from the bank’s fraud department and may refer to an account compromise, suspicious transaction, or online banking outage to try to create a sense of urgency.
The call may appear to come from the bank’s legitimate phone number or a very similar number, or by a text message that appears in the same conversation thread as genuine bank messages or an email appearing to come from the bank.
Remember, ANZ will never ask you to:
Impersonation scams imitate not only banks, but government agencies, organisations and even friends or family members. Here are some tips to help you protect yourself:
For more information about bank impersonation scams, visit ANZ Security hub – types of scams – bank impersonation scams.
If you suspect fraud on your account or have shared financial information or transferred money as a result of this scam, please contact us straightaway. Our Customer Protection Team is available 24/7 to help you.
You can also report scams to the Australian Government’s Scamwatch and the Australian Cyber Security Centre’s ReportCyber.
Posted on 20 September 2024
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Unfortunately, we are still seeing instances of bank impersonation scams, and urge customers to be cautious of SMS messages or phone calls claiming to be from ANZ. Bank impersonation scams occur when a scammer makes direct contact with you suggesting that they’ve identified a problem and that they’re trying to assist you. Be cautious of SMS messages or phone calls, claiming to be from ANZ. The scammer may ask you to provide your sensitive personal and/or banking information, transfer money, open another account, click on a link, or download software.
Remember, ANZ will never ask you to:
Impersonation scams impersonate not only banks, but government agencies, organisations and even friends or family members. Here are some tips to help you protect yourself:
For more information about bank impersonation scams, visit ANZ Security hub – types of scams – bank impersonation scams.
If you suspect fraud on your account or have shared financial information or transferred money as a result of this scam, please contact us straightaway. Our Customer Protection Team is available 24/7 to help you.
You can also report scams to the Australian Government’s Scamwatch and the Australian Cyber Security Centre’s ReportCyber.
Posted on 30 August 2024
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The ASD's ACSC has published a medium alert regarding email scammers impersonating the ASD's ACSC by sending out phishing emails to the public with the email content suggesting to download a malicious antivirus program.
The cybercriminals are emailing from spoofed email accounts utilising ASD’s ACSC’s logo, with the subject and contents of the email varying. These emails suggest that an increase in cyber threats requires the recipient to download ‘Antivirus’ software through a malicious link to stay safe. If clicked on, there is potential that malicious software could be downloaded and installed to the individual’s computer.
ASD’s ACSC encourages Australians to not click on links within the email, report it and block the sender. If you have clicked the link, require assistance, or if you’re not sure it’s a real email from ASD’s ACSC you can contact the ASD's ACSC via 1300 CYBER1 (1300 292 371).
For more information, please read the Australian Cyber Security Centre’s alert - Email scammers impersonating the ASD's ACSC.
Posted on 25 September 2024
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The ASD's ACSC has sent a critical alert relevant to Australian organisations who are running or administering instances of Ivanti CSA 4.6 (Cloud Services Appliance).
Customers are encouraged to apply available mitigations and patches as soon as possible.
Organisations that use Ivanti CSA 4.6 (Cloud Services Appliance) should follow the mitigations advice provided in the Ivanti Security Advisory.
Ivanti advise that CSA 4.6 is End of Life and strongly recommends that their customers upgrade to CSA 5.0.
Organisations or individuals that have been impacted or require assistance can contact the ACSC via 1300 CYBER1 (1300 292 371).
For more information, please read the Australian Cyber Security Centre’s alert: Critical vulnerability in Ivanti CSA 4.6 (Cloud Services Appliance)
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The ASD's ACSC has sent a critical alert regarding the vulnerabilities impacting Veeam Backup & Replication software.
There is significant exposure to the Veeam Backup & Replication vulnerabilities in Australia, and any future exploitation could have a significant impact on Australian systems and networks.
Australian organisations should review their networks for use of vulnerable instances of Veeam and implement the following mitigation advice.
A patch for vulnerabilities is available. Refer to the Veeam security advisory for further information on mitigation advice. The ACSC strongly recommends that affected Australian organisations patch this vulnerability as a matter of high priority.
Organisations or individuals that have been impacted or require assistance can contact the ACSC via 1300 CYBER1 (1300 292 371).
For more information, visit the Veeam Security Bulletin.
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The ACSC has published a high alert regarding vulnerabilities affecting CVE-2023-46085 and CVE-2024-21887 applications (This vulnerability impacts all supported versions ICS (9.x, 22.x) and IPS).
According to the ACSC, the vulnerability can result in deploying the destructive WhisperGate malware, for the purposes of espionage, sabotage, and reputational harm.
The ACSC encourages Australian organisations/businesses to:
For more information, please read the Australian Cyber Security Centre’s webpage.
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