ANZ Travel Card Update

At ANZ we are always reviewing our product range to ensure it continues to meet the needs of our customers. Based on customer feedback and research conducted, we’ll be closing all ANZ Travel Card accounts, and this product will no longer be available for use by our customers.

Your ANZ Travel Card account is closed, and you are no longer able to use your account. The remaining Stored Value of your ANZ Travel Card has been converted to AUD and will be transferred to your alternate ANZ account, you ANZ Credit Card, or via a Bank Cheque.

If you do not have an eligible ANZ account, ANZ Credit Card, and have not received a Bank Cheque from us, you will receive a letter with instructions on how to request the remaining Stored Value balance.

If we do not hear from you by 6^th February 2023, we will transfer the remaining Stored Value balance, if over AUD$500 equivalent, to the Australian Securities and Investments Commission (ASIC) as unclaimed money. For information on how to claim funds that have been transferred to ASIC, please visit https://www.anz.com.au/personal/bank-accounts/manage-my-accounts/unclaimed-money/.

Any remaining Stored Value balances under AUD$500 equivalent will remain at ANZ and can be retrieved at any time by contacting us on 1800 094 003.

Scheme operating rules impose time limits for raising a dispute. Generally, under these scheme rules ANZ must lodge a fully detailed claim on your behalf within 120 days. As these accounts have now been closed for some time, the period to raise such disputes has now passed.

You can no longer access the Travel Card portal for statements as this product is now decommissioned.

If you have an eligible ANZ account or ANZ Credit Card, we will transfer the remaining Stored Value balance to your alternate ANZ account or your ANZ Credit Card if we have not already done so.

If you don’t have an eligible ANZ account or ANZ Credit Card, and have not received a Bank Cheque from us, you will receive a letter with instructions on how to request a transfer to an account with another Australian Financial Institution.

If we do not hear from you by 6^th February 2023, we will transfer the remaining Stored Value balance, if over AUD$500 equivalent, to the Australian Securities and Investments Commission (ASIC) as unclaimed money. For information on how to claim funds that have been transferred to ASIC, please visit https://www.anz.com.au/personal/bank-accounts/manage-my-accounts/unclaimed-money/.

Any remaining Stored Value balances under AUD$500 equivalent will remain at ANZ and can be retrieved at any time by contacting us on 1800 094 003.

You can no longer access the Travel Card portal as this product is no longer available.

No, you will not be able to use your Travel Cards anymore.

As per the product Terms and Conditions, available Stored Value will be converted to Australian Dollar based on the ANZ Buy Rate for relevant currencies.

We do not offer any similar product equivalent to the ANZ Travel Card. Please speak to our sales team on 13 33 33 Weekdays 8am - 8pm AEST to see what alternate debit or credit card best suits your situation.