Video chat with Coaches
Add a more personal touch to your next Coach appointment and book a video chat.
We know money can be a sensitive topic, so it can help to see who you’re talking to. With a video chat, you can have a face-to-face conversation from wherever you are, instead of just watching text dots jump.
It's secure
Video chat is only available directly through the ANZ Plus app, so you can be sure you’re speaking to an actual ANZ Plus Coach.
Chat when it suits you
Gone are the days of rushing to your local branch to get help. Book an appointment for a time that suits you and chat from wherever you are, it’s that simple.
To book a video chat appointment in the ANZ Plus app:
- Go to the Support tab.
- Tap on 1-on-1 Appointments.
- Find the type of appointment you’d like to book and select Book an Appointment.
- Follow the prompts and select Video Chat when booking your appointment.
Appointments are available Monday to Friday, 9am to 5pm AEST (excluding national public holidays).