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PayID®

Forget your BSB and account number! With PayID, it's easier to receive paymentsdisclaimer or set up a PayTo® agreementdisclaimer, by sharing your email, mobile number or ABN/ACN instead. Nice!

What is PayID?

PayID is like a nickname for your account. It can be your phone number, email address, Australian Business Number (ABN), Australian Company Number (ACN) or organisation ID and is unique to each customer. It doesn’t replace a BSB and account number, which stays exactly the same, but is easier to remember.

Why use PayID?

Fast payments

Pay family, friends or tradies in as little as 60 seconds.disclaimer

Easy to remember

Simpler to remember and share your PayID than your BSB and account number. 

Simple setup

Create your PayID in 3 simple steps in the ANZ App or Internet Banking.

Safe and secure

Transactions have the same security protection as your existing accounts and payments.

Control your payments to businesses

Use your PayID to set up PayTo®disclaimer agreements and control when businesses can take money out of your account.

Before you start

Check or update your details to ensure the mobile number or email address you want to use are registered to your ANZ App or Internet Banking profile. This is crucial to the set up process as we will send a verification code to your ANZ registered mobile number or email to confirm it’s you setting up a PayID.

Create your ANZ PayID

Setting up your PayID is super simple in the ANZ App or Internet Banking.

How to create your PayID

Log in to the ANZ App

Tap Profile in the bottom right

Under Payments, tap PayID

Follow the prompts to create your PayID and link it to your eligible ANZ account. Nice one!

Have an eligible business account? You can set up a PayID using your ACN or ABN, in addition to a PayID attached to your mobile or email address.

How to create your PayID

Log in to ANZ Internet Banking

In the Settings menu, select Manage your PayIDs

Click Create a new PayID

Select the PayID option you want to use, and link it to your eligible ANZ account. Easy!

Have an eligible business account? You can set up a PayID using your ACN or ABN, in addition to a PayID attached to your mobile or email address.

Transfer your PayID

You can transfer your PayID to a different account within ANZ or from another financial institution in ANZ Internet Banking. Remember, any payment made to your PayID will continue to go to your previously linked account until the below steps are completed and you’ve received confirmation from us.

How to transfer your PayID within ANZ

Log in to ANZ Internet Banking

Click on Settings then Manage Your PayID

Select Edit for the PayID you wish to transfer

Select the account you wish to link to your existing PayID

Scroll down to click Transfer this PayID and follow the prompts. Simple!

How to transfer your PayID from another financial institution

Every financial institution is different but generally you may be able to initiate the transfer via your non-ANZ financial institution’s digital banking channels. Chat to them and follow any instructions provided.

Once you have transferred your PayID from your non-ANZ financial institution, follow the steps to create your PayID. Simple!

Message us if you need more assistance.

Manage your ANZ PayID

You can manage your PayID quickly and easily in ANZ Internet Banking.

Change your PayID

To switch your PayID to a different mobile or email address:

Log in to ANZ Internet Banking

Close your existing PayID

Update the mobile or email on your profile

Create a new PayID. Simple!

Close your PayID

To close your PayID as a payment option:

Log in to ANZ Internet Banking

Click on Settings then Manage your PayID

Select Edit for the PayID you wish to close

Scroll down to click Close this PayID and follow the prompts. Done!

View your ANZ PayID

You can quickly see all your PayIDs – whether active, pending registration or in the process of being transferred to ANZ.

How to view your PayID

Log in to the ANZ App

Tap Profile in the bottom right

Scroll down to see your PayIDs. Too easy!

How to view your PayID

Log in to ANZ Internet Banking

Click on Settings

Select Manage your PayIDs to view. Nice one!

FAQs

A PayID can only be registered to one account. However, you can have multiple PayIDs on your profile by creating different types, i.e. one for mobile, one for email. These can be linked to the same account or to different accounts if you prefer.

For example:

  • You could have both your mobile PayID and your email PayID linked to your ANZ One Offset account, or
  • You could have your mobile PayID linked to your ANZ One Offset account and your email PayID linked to your ANZ Access Advantage account.

Need more help?

Message us

For fast support, message us in the ANZ App. Available 24/7.

Contact us

Don’t have the ANZ app? Download it now or find other ways to contact us.

Visit us

Find your local branch and book an appointment to visit us.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

PayID and PayTo are registered trademarks of NPP Australia Limited.

Eligible accounts and payments only – sending and receiving account must be capable of processing faster payments. Technical interruptions may occur and some payments may be delayed e.g. for security screening.

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To be eligible to use a PayID for a PayTo agreement, the account must be eligible to send and receive NPP payments. PayTo is only available if offered by the relevant Payee. Technical interruptions may occur.

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