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Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
ANZ home, landlord and car insurance is proudly underwritten by CGU, part of Insurance Australia Group (IAG), Australia's largest insurer protecting half a million homes and over one million motor vehicles today.
Cover for loss or damage to your contents caused by flood, bushfires, storm and other natural disasters.disclaimer
Includes cover for accidental damage for your belongings from unintended and unexpected mishaps around your home.disclaimer
Includes cover for electric motor burnout in appliances like your fridge, including parts and labour.disclaimer
You can also choose to pay fortnightly, monthly or annually at no extra cost.
ANZ Home Insurance with contents covers the loss and damage to your contents following an insured event up to the insured amount or the limits set out in the policy. This includes cover for natural disasters, such as a bushfire, flood, earthquake or storm, as well as theft and vandalism. It also includes automatic accidental damage cover.
| Contents only | |
| Cover for flood, bushfire and other natural disastersdisclaimer | |
| Accidental damage cover for contentsdisclaimer | |
| Temporary accommodationdisclaimer | |
| Cover for electrical motor burnoutdisclaimer | |
| Cover for liabilitydisclaimer |
| Contents only | |
| Portable contents – cover away from your homedisclaimer | |
| Valuable contents – inside your homedisclaimer |
Refer to these important documents for full details including limits, conditions and exclusions and to decide if this product is right for you.
We'll need to ask you questions about your contents like what type of items you require cover for and questions about the home. Also think about if you will want optional benefits like portable contents cover or valuable contents cover. Having this information handy will speed up the process.
Tailor your policy to suit your needs by adding any optional benefits you require. You will need to check that the sums insured are enough to help replace your contents. A calculator is available from the Insurance Council of Australia to help you determine your sums insured.disclaimer You can choose to pay fortnightly, monthly or annually at no extra cost.
Once you are ready to complete a quote, call our customer service team on 13 16 14, available Monday to Friday, 8am to 8pm (Sydney/Melbourne time) or visit your nearest ANZ branch. ANZ customers with internet banking can also request a quote through Internet Banking.
Existing ANZ Internet Banking customers can get a quote by logging in to your Internet Banking and navigating to the 'Products and Offers' tab from your top menu. Click on the Insurance tab on the left-hand side and click on the Home Insurance product to get a quote. If you are an ANZ customer and not already registered with Internet Banking, click here to check your eligibility and register for Internet Banking.
Get a quote by visiting a branch. Book an appointment at your local branch or see a map of our branch locations. Or call our customer service team on 13 16 14, available Monday to Friday, 8am to 8pm (Sydney/Melbourne time).
ANZ Home Insurance has a range of cover available for your property:
ANZ Landlord Insurance has a range of cover available for your rental property:
ANZ Car Insurance has a range of cover available for you:
Learn how premiums are calculated, what of your home and contents can be covered while you're travelling, and more.
See our top six tips for getting the most from your cover, reducing premiums, being careful of exclusions and understanding your policy.
Natural disasters like bushfires, floods, cyclones and hailstorms are inevitable. See our top tips on getting your home covered from disaster.
Get a quote or apply by visiting your nearest ANZ branch
Make sure to have your policy number handy.
To make a claim call 13 16 14 or visit our claims page for more information.
This information was published on 3 July 2023 and is subject to change.
ANZ Home Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF), ANZ Home Building Key Facts Sheet (PDF), ANZ Home Contents Key Facts Sheet (PDF), ANZ Home Insurance Target Market Determination (PDF), ANZ Home Insurance Premium, Excess and Discounts Guide (PDF) and the ANZ Home Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14), before deciding whether to acquire, or to continue to hold, this product.
ANZ Landlord Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF), ANZ Landlord Insurance Target Market Determination (PDF), ANZ Landlord Insurance Premium, Excess and Discounts Guide (PDF) and ANZ Landlord Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.
ANZ Car Insurance is issued by Insurance Australia Limited (ABN 11 000 016 722, AFSL 227681) trading as CGU Insurance and distributed by ANZ under its own license. ANZ recommends that you read the ANZ Financial Services Guide (PDF), ANZ Car Insurance Target Market Determination (PDF), ANZ Car Insurance Premium, Excess and Discounts Guide (PDF) and ANZ Car Insurance Product Disclosure Statement (PDF) (available online or by calling 13 16 14) before deciding whether to acquire, or to continue to hold, this product.
Although Australia and New Zealand Banking Group Limited (ANZ) (ABN 11 005 357 522 AFSL 234527) distributes these products, ANZ does not guarantee or stand behind the issuers or their products.
This information is of a general nature and has been prepared without taking account of your personal objectives, financial situation or needs. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs.
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CGU doesn't cover actions of the sea: like sea actions caused by normal tidal movements like high tides and king tides. Refer to the ANZ Home Insurance Product Disclosure Statement – issued by CGU (PDF) for a full list of conditions, embargoes, limits and exclusions that apply.
ReturnCGU will cover your general contents and valuable contents if you have contents insurance for loss or damage caused by accident. You are only insured for contents when they are inside your home except as specifically provided for under any additional benefits or optional benefits you are entitled to.
ReturnCGU can cover electrical motors for up to 15 years after they were made, provided they are not covered by a warranty or used for a business, trade or profession.
ReturnIf you're renting the home, CGU cover the reasonable extra rent costs for temporary accommodation. If you own and live in your home, CGU cover the reasonable costs of temporary accommodation. As long as you were living in the damaged home permanently before the incident, CGU cover up to 20% in addition to your building sum insured for up to 2 years for temporary accommodation for you and your pets, if your home suffers loss or damage and is unlivable from an insured event. You should seek CGU's agreement before incurring any out-of-pocket expenses to ensure you will be able to claim those costs back on your policy. If you do not obtain CGU's agreement first, CGU will only pay reasonable costs up to the amount CGU would have agreed to pay had you obtained CGU's prior agreement.
ReturnCover applies if the incident happens at your home (under building or contents insurance).
ReturnIf you have the Portable contents optional benefit, portable contents are covered for loss, theft and accidental damage. CGU cover up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, refer to the ANZ Home Insurance Product Disclosure Statement – issued by CGU Insurance (PDF) for a full list of conditions, limits and exclusions that apply. CGU don't cover scratches and dents, or items being cleaned or repaired. CGU don't cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they're in use. CGU don't cover bicycles while they're being used in a competitive race or time trial.
ReturnValuable contents – Jewellery and watches, works of art and collections are covered as part of your general contents, however the cover is limited to $2,500 in total for all items in each of these categories.
ReturnCGU will not cover items that are covered by an insurance policy taken out by an owners corporation or similar body; or common property.
ReturnCGU will not cover any property used solely for short-term rentals where the rental periods are less than 90 days.
ReturnThese calculators are an approximate guide only and you still need to check that the sum insured is appropriate for you.
Return