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Find ANZ Support Centre
Find ANZ Support Centre

Australian Capital Territory benefits and supports for you

We want to help everyone in the ACT feel financially ready for anything – even in the current economic climate. Here you can find rebates, concessions, subsidies, other unclaimed benefits or money owing to you that you might not be aware of.

Finding money that belongs to you or receiving a discount on your bills can help you feel more secure with your finances, give you the confidence to grow your rainy day or emergency fund and cover daily expenses.

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General financial support
Family support
Senior or pensioner support
Low-income earner support

I want general financial support

From searching for any unclaimed money that’s owed to you to using public transport at a discounted rate, there are different benefits and schemes you can access to get some extra money back in your wallet.

Unclaimed money

Look for any unclaimed money that might be in your name and put it right back where it belongs – in your bank account. All you need to do is enter your name and the tool will find any money owed to you. It’s that easy.

What do I need to get started?

Just your name and address.

How long will it take to apply?

Under 5 minutes.

Reclaim your money

Find any unclaimed money that might be in your name from lost bank accounts, shares and investments, and pop it back into your bank account. It’s a fast, free and easy process to see if you have any unclaimed cash.

What do I need to get started?

Just your name or Original Transaction Number (OTN), which is a unique number to help identify unclaimed money.

How long will it take to apply?

Under 5 minutes.

Reclaim your money

Access any lost or unclaimed super that might be in your name and put that money towards your future. It’s easy to check for any lost super and consolidate it – future you will thank you.

What do I need to get started?

You’ll need a myGov account, super fund information and previous personal or work information.

How long will it take to apply?

Up to 15 minutes.

Find your super

Income support

You might be eligible to receive regular payments from the government to support you financially if you’re unemployed and are looking for work, or if you’re sick or injured and can’t work or study.

What do I need to get started?

A myGov account and Customer Reference Number (CRN). You can apply for JobSeeker online through the button below or by the Express Plus Centrelink app.

How long will it take to apply?

Around 30 to 60 minutes.

Apply now

You can reclaim any unpaid wages that might be owed to you through the Fair Work Ombudsman’s website. It's a quick process that only requires your surname and information about your past employer.

What do I need to get started?

Just your name and the ABN or business name of your previous workplace.

How long will it take

Under 5 minutes.

Reclaim your money

Health and disability

Save money on up to 10 individual orgroup sessions with a mental health provider each calendar year. Depending on your needs, your doctor or psychiatrist can refer you for a group or single session. As health professionals set their own fees, the government may only cover some of the costs associated with your treatment.

What do I need to get started?

You’ll need to chat with your doctor or psychiatrist to get the referral.

How long will it take

Varies based on your doctor or psychiatrist.

Find a health practitioner

You might be eligible for fortnightly payments from the government through the DPS if you’re a person with a disability. The DPS can help cover the cost of everyday expenses, medical bills and more.

What do I need to get started?

A myGov account and medical information about your disability. You can apply for the DPS through Centrelink online or via the Express Plus Centrelink app.

How long will it take

Varies based on your individual circumstances.

Get an overview

Access subsidised care services from the comfort of your home if you’re an older Australian and meet the criteria. You can get things like low-cost home modifications, affordable meal delivery and more to help you age comfortably.

What do I need to get started?

You’ll need your Medicare card. But if you’re applying on behalf of someone else, you’ll need to provide your personal information too.

How long will it take to apply?

About 20 minutes.

Apply now

Ask Izzy is a website that connects people in need with housing, a meal, help with your finances, family violence support, counselling and much more. It is free and anonymous. You can find low- or no-cost support and services to help you with more than 400,000 support options.

What do I need to get started?

Nothing at all. Simply choose a category, follow the prompts and you can get access to the services you need.

How long will it take to apply?

Varies based on the services you need.

Find a service

Transport

You can save money on public transport if you hold a concession card or are a person with disability. You just need to visit a MyWay agent and show them your concession card.

What do I need to get started?

Your concession card.

How long will it take to apply?

Varies based on the MyWay agent.

Find a MyWay agent

Property and housing

You can save money when buying your first home with an exemption or discount on stamp duty, depending on the value of the property you’re purchasing. You might also be eligible for a grant from the government to help you get onto the property ladder.

What do I need to get started?

Personal details, proof of income and financial information. If you and someone else – like a partner or sibling – are lodging a joint application, you both need to provide the relevant information.

How long will it take to apply?

As you can apply through your lender or on the State Revenue Office website, the application time will vary.

Get started now

You can receive additional financial aid from the government if you pay rent, receive payment support and meet the eligibility criteria.

What do I need to get started?

You don’t need to make a claim for Rent Assistance as Services Australia will check your eligibility when you make a new claim for other government support.

How long will it take to apply?

N/A

Get an overview

Education and learning

You might be eligible for financial aid to cover the costs of essential schooling and training costs if you’re Aboriginal or a Torres Strait Islander. This funding can pay for you or your child’s school and boarding fees, books, stationery and more.

What do I need to get started?

A myGov account, Customer Reference Number (CRN), and other supporting documents based on the type of ABSTUDY support you’re claiming.

How long will it take to apply?

Varies based on what type of ABSTUDY support you’re claiming.

Find the right payment

You can receive additional financial support from the government if you just started studying and are eligible.

What do I need to get started?

A myGov account, personal information and banking details.

How long will it take to apply?

Varies based on the type of EdEP you’re claiming.

Get an overview

Access free education at the Canberra Institute of Technology (CIT) to help upskill in key priority areas, such as early childhood education and building.

What do I need to get started?

You’ll need to register your interest first by providing your name, email and choosing the course you’re interested in.

How long will it take to apply?

Less than 5 minutes.

Register now

Other supports

Swap your outdated smartphones for extra cash. Simply upload details about your phone or tablet, share your bank details, send in your device and you’ll get cash back.

What do I need to get started?

You’ll need information about your phone (including IMEI number), your banking details and ID.

How long will it take to apply?

Around 15 minutes.

Get started now

Your bank might offer accounts specifically for concession card holders. These accounts promote easy access to your money and waive some fees. Chat with your bank to see if they offer these accounts, or look at the list of eligible accounts from the Australian Bankers’ Association.

What do I need to get started?

Chat with your bank to see what options are available to you – they can tell you what you’ll need to open an account.

How long will it take to apply?

Varies based on your bank and the account you’re opening.

Find a bank account

I have a family

Having a family can quickly add up, which is why we’ve got a list of different schemes and benefits you can access to make caring for your family that little bit easier on your finances.

Income support

You can receive fortnightly payments from the government to help with the cost of raising your children if you and your family are eligible.

What do I need to get started?

A Centrelink online account, some personal information and your banking details.

How long will it take to apply?

About 30 minutes.

Get started now

If you’re eligible, you can receive a lump sum to increase your FTB payment when you start caring for a newborn or a child that’s recently come into your care.

What do I need to get started?

When you apply for the FTB, the government will check if you’re eligible for this payment.

How long will it take to apply?

N/A

Get started now

You might be eligible for an annual payment to help cover the costs of raising your family if you’re a single parent.

What do I need to get started?

A Centrelink online account, some personal information and your banking details.

How long will it take to apply?

About 30 minutes.

Get started now

Health and disability

You can get financial support from the government to pay for all or some of your child’s dental care.

What do I need to get started?

A Medicare card and other information based on how you’re making the claim. You can get the benefit at the dentist, through Medicare online or the Express Plus Medicare app.

How long will it take to apply?

Varies based on how you applied for the benefit.

Make a claim

Your child can access free public dental care if they meet the eligibility criteria. This can help you save money and care for your child’s smile.

What do I need to get started?

You’ll need your Medicare and concession card information handy when you make an appointment.

How long will it take to apply?

N/A

Check your eligibility

Raising a family

You can receive support from the government to cover some of the cost of childcare to give your child a good education early in life.

What do I need to get started?

A myGov account that’s linked to Centrelink, some personal information and banking details.

How long will it take to apply?

About 30 minutes.

Get started now

You can receive fortnightly payments from the government to financially support you if you’re the primary carer of a young child.

What do I need to get started?

A myGov account that’s linked to Centrelink, some personal information and banking details.

How long will it take to apply?

About 30 minutes.

Get started now

You might be able to receive financial support for up to 20 weeks if you recently gave birth or adopted a child and are taking time off work.

What do I need to get started?

A myGov account that’s linked to Centrelink, some personal information and banking details.

How long will it take to apply?

About 30 minutes.

Get started now

You can receive financial support for up to two weeks if you’re a dad or partner of someone who recently gave birth or if you adopted a child and need time off to care for them.

What do I need to get started?

A myGov account that’s linked to Centrelink, some personal information and banking details.

How long will it take to apply?

About 30 minutes.

Get started now

If you care for a child whose parents can’t look after them or have passed away, you might be eligible for financial support.

What do I need to get started?

A myGov account that’s linked to Centrelink, some personal information and banking details.

How long will it take to apply?

About 30 minutes.

Get started now

I am a senior or pensioner

Knowing what support you can access can help you as you get on in in your twilight years. That’s why we’ve got a list of rebates and support programs to help you be financially ready for this new life stage.

Health and disability

Discounted rates are available for electricity bills if you or someone you live with has a life-threatening illness and you are a concession card holder.

What do I need to get started?

You’ll need to contact your energy provider and they will share more information.

How long will it take to apply?

Varies based on your provider.

Check your eligibility

Transport

You can save money on public transport if you hold a concession card or are a person with disability. Visit a MyWay agent and show them your concession card.

What do I need to get started?

Your concession card.

How long will it take to apply?

Varies based on the MyWay agent.

Find a MyWay agent

Property and housing

Receive a discount on your council rates if you are a pensioner. How good is that?

What do I need to get started?

An ACT Digital Account, your rates account number and your pensioner concession card.

How long will it take to apply?

Up to 30 minutes.

Get started now

If you’re eligible, you can save money on your utility bills with a concession discount. The rebate covers a certain amount each year. You might also receive a bonus rebate if you meet the criteria.

What do I need to get started?

As you apply for the rebate through your provider, what you need may vary.

How long will it take to apply?

Varies based on provider.

Check your eligibility

I earn a low income

Earning a low income can sometimes feel overwhelming, especially when it comes to money. We’ve got a list of benefits you can access to make your finances more manageable.

Utilities and bills

If you’re eligible, you can save money on your utility bills with this concession discount. The rebate will cover a certain amount each year. You might also receive a bonus rebate if you meet the criteria.

What do I need to get started?

As you apply for the rebate through your provider, what you need may vary.

How long will it take to apply?

Varies based on provider.

Check your eligibility

Health and disability

You might be able to access affordable health care and receive discounts on services such as public transport with a concession card for low-income earners.

What do I need to get started?

A myGov account, and some personal and financial information.

How long will it take to apply?

Around 30 minutes.

Apply and save

Transport

You can receive a discount on your vehicle registration if you meet the specific eligibility requirements.

What do I need to get started?

Varies based on the concession you’re applying for.

How long will it take to apply?

As you need to apply in person, the application time will vary based on the Access Canberra service centre you go to.

Apply and save

You can save money on public transport if you hold a concession card or are a person with disability. Visit a MyWay agent and show them your concession card.

What do I need to get started?

Your concession card.

How long will it take to apply?

Varies based on the MyWay agent.

Find a MyWay agent

Property and housing

You can receive additional financial aid from the government if you pay rent, receive payment support and are eligible.

What do I need to get started?

You don’t need to make a claim for Rent Assistance as Services Australia will check your eligibility when you make a new claim for other government support.

How long will it take to apply?

N/A

Get an overview

Important information

ANZ does not guarantee the content on this page is accurate or complete, or whether it is appropriate for you. It is intended as general information only. ANZ is not responsible for the content of third party sites. Always check eligibility and T&Cs before applying for any rebate, product or service.

The information set out above is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Before acting on the information, you should consider whether the information is appropriate for you having regard to your objectives, financial situation and needs. By providing this information ANZ does not intend to provide any financial advice or other advice or recommendations. You should seek independent financial, legal, tax and other relevant advice having regard to your particular circumstances.

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