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Contactless payments

 

Secure. Fast. Easy

Introducing contactless payments for purchases under the contactless limit wherever you see the contactless symbol.

About

Contactless payments.

With contactless payments, you no longer need to swipe, enter your PIN or sign at the register when making purchases up to the contactless limit. Simply tap your ANZ credit or debit card at the reader, wait for the 'beep' and you're done.

How to tell if you can make contactless payments with your ANZ card

Look for the contactless
symbol shown here.

Look for the Contactless
symbol shown here.

Look for the Contactless
symbol shown here.

It's secure, fast and easy

Secure

There are safeguards in place to ensure you don't double up on payments. Plus, you are covered by the added protection of ANZ Falcon™ and ANZ Fraud Money Back Guaranteedisclaimershould fraudulent transactions occur.

Fast

You don't have to enter your PIN or sign when you make a purchase up to the contactless limit at participating retailers, so it's an even faster way to pay.

Easy

Simply tap your card at the terminal, wait for the beep and then you're done. If you spend more than the contactless limit, simply enter your PIN or sign as usual - it's easy.

How to use it

Making contactless payments

When making contactless payments up to the contactless limit with your ANZ card - simply follow these easy steps:

Step 1

Let the merchant know you'd like to pay with your contactless ANZ card.

Step 2

Confirm the amount, follow the onscreen prompts and hold your card to the terminal.

Step 3

Wait until you hear a 'beep'. Collect your receipt if you'd like one and you're done.

If you spend more than the contactless limit, you simply enter your PIN as usual – it's easy.

Why it's safe

Your card is in safe hands

Contactless terminals are only able to make one transaction at a time. As a safeguard, each transaction must be completed or voided before another can take place. This means when making contactless payments you can be sure that payments are strictly taken only once from your account.

ANZ Falcon™

ANZ Falcon provides worldwide card security around the clock. If we notice an unusual transaction on your account, we will contact you to check that everything is in order.

ANZ Fraud Money Back Guaranteedisclaimer

You won't be liable for any fraudulent transactions charged to your ANZ account provided you didn't contribute to the loss and notify ANZ promptly of the fraud.

See the FAQs section for more information on contactless security.

Frequently Asked Questions

Contactless is a payment method that doesn't require you to swipe or insert your card when making a purchase. This payment method is available when making purchases up to the contactless limit. All you need to do is tap your card at the terminal, wait for the 'beep' and then you are done. 

It'll save you time - because you don't have to enter a PIN or sign when you make a purchase up to the contactless limit at the terminal.

Retailers who display the contactless symbol should be able to accept contactless payments, however we suggest that you check with the retailer to make sure. Of course, you'll still be able to insert or swipe your card if they do not accept contactless payments.

You can make purchases up to the contactless limit without entering a PIN or signature. If your purchase value is over the contactless limit, then you will be prompted to enter your PIN or sign to finalise your transaction. 

Standard transaction fees and charges (PDF) will apply, however there are no additional fees charged for the use of contactless. 

No. Contactless terminals are only able to make one transaction at a time. As a safeguard, each transaction must be completed or voided before another can take place.

No.  The retailer must first enter the purchase amount before you can tap your card. You must hold your ANZ card within a few centimetres of the terminal for longer than half a second, to make a purchase. 

Contactless transactions use the latest encryption technology, and are processed through the same, reliable payment network as chip card transactions - making them just as secure.

No, you don't need to select an account type. When you pay using contactless.

  • When using contactless on an ANZ credit card, the transaction will be charged to your credit account.
  • When using contactless on an ANZ debit card, the transaction will be charged to the nominated account thay is linked to your card.

You can find out which account is the nominated default by checking the letter you would have received with your card or call 13 13 14.

 

Yes. If you prefer, you can insert or swipe your card and follow the prompts to complete your transaction. 

Important information

Falcon® is a registered trademark of Fair Isaac Corporation.

Provided the cardholder didn’t contribute to the loss and notified ANZ promptly of the fraud.

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