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ANZ branches
We are always here to help with your banking needs. Our ANZ specialists offer personal and business banking support for things that matter to you, such as buying and owning a home, starting and growing a business or reviewing your insurance and investment needs.
When you need time for that important conversation with our bankers, we have different types of branches to suit different customer needs.
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Explore the convenience of our fast and easy-to-use digital banking options like the ANZ App, ANZ Plus or Internet Banking.
You can also speak with one of our specialists at a time that suits you, by sending us a message in the ANZ App, phoning our team, booking an appointment in a branch, Specialist Hub or Business Cash Hub, or meeting with a mobile lender.
ANZ is committed to helping our customers achieve their financial goals and improve their financial wellbeing, whether that’s saving for something special, owning a home, starting and growing a business or getting the support for your everyday banking needs.
The ways people are banking is changing and we’re evolving our branches in selected locations to ensure customers can have richer and more meaningful conversations with ANZ bankers in the moments that matter.
We are excited to welcome you to our new Specialist Hubs. These are located in many metropolitan areas to enable our customers to better connect with dedicated bankers in a comfortable setting, for even more personalised support and assistance. Our bankers can help you access cash at our on-site Smart ATMs and assist with using our safe and secure digital solutions.
We’ll continue to have branches with teller deposit and withdrawal services available in key locations across Australia. Simply use our branch locator to find your nearest branch with the services that you need.
Our bankers are here to help with your financial needs. Book an appointment today.
ANZ Specialist Hubs
Meet with one of our bankers for personalised support in the moments that matter, such as buying a home or starting a business. Our bankers can help you access cash at our on-site Smart ATMs and also assist with using our safe and secure digital solutions.
What’s available:
Assistance with:
- Home and investment loans
- Transaction and savings accounts
- Insurances, Investments and Term Deposits
- Help with digital banking
- Support for general and complex banking needs
- Smart ATM transactions, including cash withdrawals up to $2,500 (subject to individual withdrawal limits), cash and coin deposits up to $10,000 and cheque deposits
- Drop off Fast Deposit Bags
What’s not available:
- Teller deposit and withdrawal services
- Cash withdrawals over $2,500*
- Cash deposits over $10,000*
* For deposits and withdrawals above these amounts, please visit the nearest branch with teller services.
Business Cash Hubs
Our Business Cash Hubs are dedicated locations for business customers or their couriers to complete their banking in a fast, convenient and safe environment. Our new Hubs have:
- Business Cash Machines with extended hours on site that accept cash and cheque deposits using a Fast Deposit Bagdisclaimeras well as exchange notes for lower denomination coins/notesdisclaimer
- A private area for couriers and customers to scan and drop off Fast Deposit Bagsdisclaimer
- Fast Deposit Bag kiosks where you can quickly and simply scan and complete bag deposits on the go
- A team of specialists on hand during business hours to help you
- A dedicated commercial banker for over the counter deposits, withdrawals and exchange transactions that can’t be completed by self-service (for business customers).
A personalised service with A-Z Review®
Our A–Z Review® is a simple, complimentary service to help you manage your finances. Speak to an ANZ Personal Banker for practical suggestions on how you can reach your goals sooner.
Book a review online or visit your nearest ANZ branch.
Get digital ready
To upskill your digital banking and get personal help learning about the best ways to bank online we encourage you to book a complimentary digital banking training session with one of our local bankers by booking a ‘general enquiry’ appointment.
Accessible banking
We put our customers first so our branches are designed with you in mind.
With wheelchair-accessible services, braille signage and parking (where available) for people with disabilities, we make banking easy for all our customers.
Use our branch locator to find a branch that offers the services you need.
Most ANZ customers are choosing the speed and convenience of banking digitally. To adapt to these new ways of banking, we’re making changes to some in-branch services and assessing our presence in some locations.
These changes can be a big adjustment for some so we’ve prepared branch fact sheets with more information to help you plan and learn more about other ways to bank.
Phone banking
Give us a call for self-service phone banking 24 hours a day, 7 days a week.
Any information provided is general in nature and does not take into account your personal needs, financial circumstances or objectives and you should consider whether it is appropriate for you. ANZ recommends you read the applicable Terms and Conditions booklets and the ANZ Financial Services Guide (PDF) before deciding whether to acquire, or continue to hold, a particular product, which are available on anz.com or by calling 13 13 14 before deciding whether to acquire, or continue to hold the product.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.
Apple, Apple Pay, Apple Watch, Face ID, iPad, iPhone and Touch ID are trade marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade marks of Google Inc.
Terms and conditions apply to the use of Fast Deposit Bags, including fees and charges for some account types
ReturnCash exchange limit of $999 per transaction applies
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