Each year, we set public targets which reflect our strategic priorities and respond to our most material environmental, social and governance (ESG) issues.
We seek to shape a world where people and communities thrive through our focus on financial wellbeing, environmental sustainability and housing. A commitment to fair and responsible banking underpins our approach.
Outlined below is our progress against selected ESG targets. For the full suite of targets and detailed performance information, refer to our 2021 Half Year ESG Update.
Improving the financial wellbeing of our people, customers and communities by helping them make the most of their money throughout their lives
Supporting household, business and financial practices that improve environmental sustainability.
in sustainable finance transactions including green, social and sustainability bonds, sustainability-linked and green loans, renewable energy and affordable housing.
to support them to establish, or strengthen, low carbon transition plans.
that strengthens our governance and is responsive to climate change.
Improving the availability of suitable and affordable housing options for all Australians and New Zealanders.
of investment to deliver more affordable, accessible and sustainable homes to buy and rent.
through our Healthy Home Loan Package and our Interest-free Insulation Loans.
Keeping pace with the expectations of our customers, employees and the community, behaving fairly and responsibly and maintaining high standards of conduct.
to support compliance with Banking Code obligations and strengthen our approach to customer vulnerability.
informed by internal and external stakeholders, including civil society organisations.
providing us with a framework to support the national reconciliation movement.
Financial Counselling Australia’s CEO shares how we can best support those experiencing financial hardship.
Benson Saulo is a Wemba Wemba, Jardwadjai, Weregia and Gunditjmara man. He started his career with ANZ, completing a school-based traineeship in the Tamworth branch. This year Benson made history by being appointed as Australia’s first Indigenous consul-general to the US.
Online financial education increases during COVID-19
