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Scams & Online Safety

Scams & Online Safety:

Awareness and prevention tips on financial scams, cybersecurity and online safety. Hear from industry experts on the latest scams and the rapidly evolving landscape.

Read more about Security Team and their day-to-day operations

Media Release

MoneyMinded program introduces scams education customer referral pathway

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In an Australian first, ANZ’s flagship financial education program, Money Minded, has established a customer referral pathway for repeat and entrenched scams victims to access a free scams financial education workshop.

18 March 2025
Scams

Locking out scammers

Maile Carnegie::Group Executive Australia Retail, ANZ

Maile Carnegie Group Executive Australia Retail, ANZ

ANZ will introduce Digital Padlock for instant fraud protection.

5 March 2025
Scams

Buckle in to battle scam scourge

Shaq Johnson::Head of Customer Protection, ANZ

Shaq Johnson Head of Customer Protection, ANZ

How the lessons learned from the road safety battle can be applied to fight the modern scourge of scams.

20 February 2025
Scams

Protect your business from scams

Cosi De Angelis:: Head of Transaction Banking, ANZ

Cosi De Angelis Head of Transaction Banking, ANZ

The nation’s small businesses drive so much of the economy, but they are increasingly exposed to scammers using the latest AI. Here is how they can protect themselves.

12 February 2025
Scams

Stay scam safe with tips from the experts

Ruth Talalla::Scams Portfolio Lead, ANZ

Ruth Talalla Scams Portfolio Lead, ANZ

As Black Friday and Christmas sales approach, investment and online shopping scams also explode in number. These easy-to-follow tips can help keep customers safe online.

14 November 2024
Scams

Scam prevention is a team sport

Shaq Johnson & Paul Gardner::Head of Customer Protection, ANZ & Executive Manager Financial Crime Operations and Strategy, Suncorp Bank

Shaq Johnson & Paul Gardner Head of Customer Protection, ANZ & Executive Manager Financial Crime Operations and Strategy, Suncorp Bank

Cooperation has been the key to catching criminals for a long time – it is a lesson we are taking to battling cybercriminals.

21 November 2024
Technology

If it sounds too good to be true, it probably is

Gabe Steele::General Manager, Customer and Identity Services, ANZ

Gabe Steele General Manager, Customer and Identity Services, ANZ

Investment scams account for more than half of all scam losses in Australia. Customer education and new technologies are key to better protecting customers and their money.

21 May 2024
Business Finance

Businesses must account for EOFY scams

Cosi De Angelis::Head of Transaction Banking, ANZ

Cosi De Angelis Head of Transaction Banking, ANZ

As Australian businesses gear up for another demanding end of financial year period, so too do cyber criminals.

13 June 2024
Scams

Be aware to scams at every turn

Amanda Schultz::Media & Public Relations Manager, ANZ

Amanda Schultz Media & Public Relations Manager, ANZ

During Scams Awareness Week, what should customers be looking out for and how can they better protect themselves and their data?

27 August 2024
Technology

Using artificial intelligence to fight fraud and scams

Sascha Thiel::Head of Business Platform Services, ANZ

Sascha Thiel Head of Business Platform Services, ANZ

There are new helpers in the battle against online scammers. AI, machine learning and data analytics are revolutionising our ability to protect ourselves.

31 October 2023
Scams

A line of defence against scams

Kath Bray ::Managing Director Customer Engagement, Australia Retail, ANZ

Kath Bray Managing Director Customer Engagement, Australia Retail, ANZ

Companies are using new technology and improved education to prevent customers losing money to scammers. There is another crucial line of defence.

22 August 2024
Financial literacy

Beware the promise of fantastic investment returns

Benjamin White::Senior Manager, Customer Protections Operations, ANZ

Benjamin White Senior Manager, Customer Protections Operations, ANZ

Investment scams are becoming increasingly prevalent and sophisticated. Businesses and customers must work together to help stem the flow of funds to fraudsters and scammers.

26 July 2023
Technology

We are in the fight against scammers together

Shayne Elliott::Chief Executive Officer, ANZ

Shayne Elliott Chief Executive Officer, ANZ

Don’t be embarrassed if you are scammed online. Don’t feel alone either. Reach out. This fight requires a whole of community response.

26 October 2023