ANZ has spent about $2.5 billion in the past five years to improve technology and create new propositions like Transactive Global and ANZ Plus – and it’s paying off.
2024-11-08 00:00
Digitalisation:
Embrace the rapid digital transformation in baking and finance, explore new trends and their impact on businesses and consumers.
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Retail banking is changing radically and the way banks interact with their customers must change too.
2024-11-08 00:00 -
Treasury workers manage everything from capital levels to cashflow for some of the region’s biggest companies. A seven-year project is now making their lives easier.
2024-10-16 00:00 -
The excitement over India’s development has only grown since it surpassed China as the country with the largest population. But you need to look closer to really understand its potential.
2024-10-15 00:00 -
Kat Hartmann has helped some of the country’s top companies champion the customer using digital technologies. Now she is applying her skills – and leadership - at ANZ.
2024-09-23 00:00 -
Australians waste enough bananas to stretch about 1,000 kilometres, or roughly from Sydney to Melbourne. How can we do better?
2024-09-03 00:00 -
Companies are using new technology and improved education to prevent customers losing money to scammers. There is another crucial line of defence.
2024-08-22 00:00 -
ANZ is embracing artificial intelligence across many different business areas – with a focus on security and accessibility alongside the innovation and technological advancement.
2024-08-13 11:08 -
Scammers are sophisticated criminals who psychologically manipulate people. There is a scam out there for everyone – including you.
2024-08-12 11:19 -
In just a year Generative AI has started to profoundly reshape our world. However, this transformation has only just begun. What are the next steps in the journey?
2024-02-06 09:05 -
The changes taking place with digital assets could be as pivotal to the global economy as the invention of coinage in 630 BCE. But how will it impact you?
2024-01-31 00:00 -
It’s easy to envisage our New Year’s saving plans coming off without a hitch. But as cost-of-living increases bite, understanding our own psychology can help achieve savings success.
2024-01-23 09:09 -
Artificial Intelligence is not new, but its applications are exploding. Collaboration is required for it to reach its full potential in a safe manner.
2024-01-22 09:19 -
The ANZ Plus retail banking platform is rapidly adding new features and attracting new customers. And what we’ve seen so far it just the tip of the iceberg.
2023-11-22 09:05 -
Don’t be embarrassed if you are scammed online. Don’t feel alone either. Reach out. This fight requires a whole of community response.
2023-10-26 10:33 -
The Saver Plus program has helped 53,000 people save more than $27 million. It’s also helped people like Danielle with her long-term saving goal of home ownership.
2023-10-19 11:38 -
Cloud. Data. Automation. Artificial intelligence. To understand the future, you need to know each part of the jigsaw. ANZ is using cutting-edge technology to create a full picture.
2023-09-19 00:00 -
The launch of ANZ’s new retail banking platform ANZ Plus sparked a conversation about transformation and the hardware and software organisations need to make it work.
2022-03-28 11:29 -
The Innovation brought by new De-Fi technology has regulators on edge. They must balance innovation and crisis.
2022-10-13 13:10 -
ANZ Plus is poised to launch its digital home loan, which reuses about 70 per cent of the technology developed for its savings and transaction account.
2022-12-07 10:48 -
The development of digital currencies continues apace and all companies need to think about what it means for their business.
2022-09-29 10:05 -
Digital IDs are all about creating a secure way to provide digital identification, where data is not shared directly but rather stored by a secure provider.
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Banks are rushing to remove friction from setting up digital accounts but this should never be done at the risk of compromising security.
2022-11-22 11:22 -
Identity theft is a global online scourge but one of the most promising fields of digital innovation is digital, secure IDs.
2022-09-27 16:18 -
APAC could miss out on hundreds of billions of dollars in growth over the next decade if countries don’t move on digitalisation plans.
2020-04-01 11:00 -
Traditional banks have existed for thousands of years with one constant – change.
2021-03-11 11:05 -
The program will transform traditional banking and help people and businesses improve their financial wellbeing.
2021-12-15 12:43 -
QR codes have become an integral part of the post-COVID economy. But their origin was far from government use or commerce.
2021-10-11 12:20 -
Technology is a reflection of who we are; ensuring we’re all represented is key to its success.
2021-06-24 16:05 -
The acceleration of digital banking trends in Australia picked up in 2020 and highlighted the importance of focusing on customer preferences.
2021-06-08 12:53 -
Technology has changed the way we live and work forever. Now more than ever companies need to recruit people with digital and data skills who are able to take on a changing employment landscape.
2021-09-02 12:21 -
The global financial system is facing the next phase of the digital revolution – decentralised finance.
2021-09-29 14:46 -
Companies that started on their digital journey at the beginning of the pandemic must manage any leftover “old school” practices to succeed in the future.
2021-09-03 09:54 -
As consumers increasingly turn to mobile banking, should the UX focus be on increasing features or simply ease of use?
2021-09-21 12:44 -
What makes an effective customer experience is changing. And so must marketers.
2021-09-28 12:27 -
Since the pandemic started, many organisations have realised the power and criticality of timely, accurate data and insight for key decision making.
2020-10-08 11:56 -
So-called "neo-banks" may aspire to take market share from the incumbents but will they ever get passed being “too small to save”?
2021-03-22 13:56 -
Running a small business can be an overwhelming experience. This digital financial assistance tool takes out the guesswork.
2021-03-09 08:12 -
Like many industries, construction is on the precipice of data and digital innovation. Companies must develop a blueprint.
2021-03-16 15:31 -
2020 crammed five years of evolution into one – that was true for workforces as well as technology and business operations.
2021-03-29 11:29 -
Are incumbent banks really under “attack” from new players? Or is everyone actually playing the same game?
2021-08-13 09:03 -
Australia’s banks must accelerate digital transformations to help the economy recover from the COVID-19 pandemic.
2021-01-19 09:45 -
Western, educated, industrialised, rich and democratic economies are leading the push for digital banking trends to stick around in the future.
2021-07-09 11:22 -
As banks look ahead into the new year, the trajectory of the world’s recovery remains critical to their profitability and growth.
2021-02-16 09:50 -
The investments and innovations arm of ANZ has been working hard to accelerate the bank’s digital evolution and more efficient customer service.
2021-02-04 13:37 -
The COVID-19 pandemic pushed digital transformation to the top of the priority list for many businesses in 2020.
2021-02-03 09:13 -
Banking-as-a-Service and the “business of experience” must be the focus for commercial banks looking to win big post-pandemic.
2021-05-17 12:26 -
Maybe with some reluctance but the authorities are moving to bring the emerging world of digital assets and decentralised finance inside the official tent. Better inside maybe …
2022-08-24 16:16 -
ANZ’s newly appointed Chief Technology Officer Tim Hogarth sheds light on what big companies must do to keep up with a rapidly developing landscape.
2022-02-21 10:04 -
Online has replaced face-to-face. But companies need rules of engagement if they are to be trusted with data.
2023-03-10 10:50 -
The merger of BPAY, eftpos and NPPA was designed to allow these platforms to tackle the rapid evolution of the payments ecosystem. This is what the future looks like.
2023-08-14 15:43 -
How do we prepare for what’s coming in terms of technology and regulation? Talking to overseas counterparts can help.
2023-12-01 11:05 -
The payments landscape is evolving rapidly – but could this disrupt the global economy if emerging digital currencies and traditional institutions find it difficult to co-exist?
2023-11-24 11:10 -
ANZ Institutional is using digital platforms to offer banking services to large companies and financial institutions at a scale unimagined a decade ago. And it’s showing up in the bank’s full year result.
2023-11-13 11:11 -
There are thousands of ATMs spread across Australia. Which one will criminals use for money laundering? Ask ANZ’s internal investigators.
2023-11-29 15:59 -
Fraud – a tale as old as time. While the motivations to defraud remain the same, the methods have become more sophisticated. But so have the ways to defend against it.
2023-11-23 10:20 -
Is your personal information being stolen and misused? Do you even know? Better protection is here – and it comes in layers.
2023-09-13 10:37 -
A lot can change in seven years. Simplification, investing in technology, developing growth businesses and staying close to what customers need has helped ANZ’s Institutional business transform over that time.
2023-09-11 09:09 -
Everyone has an eye on AI and how it will help clients. But it will also assist staff – and make for better banks overall.
2023-09-18 11:13 -
Opinion is divided on the future of central bank digital currencies. Australian regulators have been studying potential use cases, but will they kick the can down the road?
2023-09-06 16:16 -
The deflation caused by the ever-popular semiconductor, used in everything from computers to smartphones, is running out of steam. Why is this happening and what does it mean for the economy?
2023-09-21 10:36 -
If money is going digital - and it looks like it is – we need a Plan B for when we can’t be online. ANZ has some ideas.
2023-06-23 15:12 -
The trust customers have placed in banks for centuries could enable lenders to take a leadership role in the fast-evolving world of digital wallets.
2023-04-26 09:52 -
You may be an expert in your field but are you ready to roll the dice? Xero chair David Thodey on how to live innovation.
2023-04-17 09:30 -
The use of central bank digital currencies is gathering pace and there is much work being done by banks and regulators to underpin how these emerging digital assets may be deployed.
2023-05-26 09:59 -
Your photos are stored there, your favourite tunes are filed there and, increasingly, billions of dollars are transacted there. It is the Cloud. And many of us are still learning what it is.
2023-05-11 13:31 -
Digital finance will be transformational. ANZ’s chairman outlines where the bank will participate and the opportunity for sustainability.
2022-08-31 08:21 -
A mobile phone can be both a lifeline and a way for abusers to track and harass victims. Technology can play a complex role in domestic violence.
2024-05-27 14:55 -
As the ANZ Plus platform continues to evolve, the benefits are being felt by customers and shareholders. Much more is still to come.
2024-05-07 16:38 -
If 2018 was the year of bitcoin, perhaps 2019 will see the stablecoin take centre stage.
2019-01-25 09:12 -
Renewed trade flows and digital innovation are opening up the relationship between the Pacific and Australia.
2019-04-11 12:28 -
AI, web3, DeFi, Big Tech, fintech, Metaverse, private capital, the forces arrayed against traditional banking continue to mass.
2023-02-02 15:22 -
After three foundation years within the enterprise, ANZ’s investment and innovation business is “leaving the mothership” to further accelerate scale and growth.
2021-07-21 16:06 -
Technology is disrupting every aspect of business, including the property market. View Media Group wants to harness that innovation to change the way consumers buy and sell property – and more.
2023-08-21 14:10 -
With the increase of cyber-attacks on private data and the rise of artificial intelligence, everybody must play a role in building trust and resilience.
2024-08-19 10:20 -
It’s good business to appeal to as many people as possible - so why do so many businesses automatically exclude people with accessibility needs?
2023-06-30 14:35 -
With inflation rising and Black Friday sales and Christmas approaching, saving money has become a priority for shoppers. In the digital era, savvy spenders are using tools to help them reach their budgeting goals.
2023-11-16 16:20 -
Legislation that was written in an old world environment needs to be refreshed and modified.
2014-08-13 17:22 -
Who do you trust with your personal data if you can’t trust Facebook?
2018-06-14 13:39 -
We’ve updated our longform explainer taking you through the ins and outs of something not many people fully understand.
2018-01-12 14:52 -
How businesses actually use their data – rather than accrue it – will determine their success in the modern marketplace.
2017-08-22 14:42 -
In the first of our ANZ History Series we take a look at the evolution of banking mobility.
2017-08-18 11:39 -
Far more than just a telephone, the iPhone has changed the world – and connected it – arguably more than any other device in recent history.
2017-07-04 20:08 -
The old communications model has been disrupted – but we shouldn’t fear the future.
2017-07-13 10:13 -
Workers share their experiences of operating in a world with computers in their pockets.
2017-07-04 19:58 -
A cross-industry initiative shows blockchain can cut costs and improve security in bank guarantees in commercial property leasing and beyond.
2017-07-11 13:29 -
The 21st century may be the Asian Century or it may yet be the century the emerging world joins the developed world. But however this century plays out, it will be an Age of the City.
2015-06-02 15:15 -
Banking is now about convenience – and it’s up to banks to learn where the friction points are.
2017-10-09 09:12 -
Going deeper into credit-card debt seems to be a common Australian Christmas tradition.
2017-12-15 09:22 -
Almost 95 per cent of Australian and New Zealand homes play video games. Still think it’s just for kids?
2017-12-01 09:47 -
Five key insights on mobile experiences every business needs to understand.
2017-08-28 15:20 -
Banks need to be digital, on that all agree. But what does that actually mean? Robots, AI, branches in phones?
2017-08-16 21:04 -
From sci-fi to reality at rapid pace, cyberattacks which could cripple businesses – and even nation-states - are a real threat.
2017-09-28 12:57 -
Strong investment and consumer adoption puts Australia in rare air globally.
2017-11-29 10:19 -
Mobile phones are set to become personal biometric devices, increasing security on a number of features.
2017-09-04 08:37 -
ANZ tech GE says on video businesses must align with modern customer expectations.
2017-08-14 09:04 -
Being safe online is as important for people at home as it is at work.
2018-10-26 10:25 -
The financial cost of cybercrime grows every year – as does the human cost.
2018-10-12 15:37 -
To truly assess risk, a digital business strategy must consider cyber risks inside the business and the home.
2018-10-08 08:20 -
Need a file you saved 10 years ago? Good luck reading it. We explore the changing nature of digital storage.
2018-06-22 13:18 -
How can leaders craft modern workspaces using models, tools and procedures designed for bygone eras?
2018-06-25 14:41 -
Cross-border trade is a huge growth area for Australia but is weighed down by archaic, paper-based processing.
2018-09-20 16:04 -
The Hong Kong Monetary Authority (HKMA) has announced seven initiatives to prepare Hong Kong for smarter banking systems.
2018-11-23 10:54 -
It's not just China. South east Asia’s growth is becoming impossible to ignore and it’s happening at Australia’s front door.
2018-12-05 16:26 -
Tokenisation: the technology changing digital commerce.
2018-12-06 09:01 -
There’s a chasm between business practice on data and consumer understanding of how it is actually used.
2018-07-19 13:15 -
The forces of digital disruption are undeniable. Here are two crucial planks of digital strategy all businesses need to know.
2018-07-27 15:20 -
Artificial intelligence and its applications have boomed. But what are the implications of its interactions with customers and do we still prefer the human touch?
2023-12-08 10:52 -
When does AI move from sci-fi to helping you in your day job? It already is, with ANZ’s chatbot Z-GPT.
2023-08-22 15:12