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Digitalisation

Digitalisation:

Embrace the rapid digital transformation in banking and finance, explore new trends and their impact on businesses and consumers.

Technology

The next big wave of innovation

Tim Hogarth::Chief Technology Officer at ANZ

Tim Hogarth Chief Technology Officer at ANZ

What is the agency within Agentic AI that makes it so liberating?

25 March 2025
Technology

From AI couch potato to AI runner

Jo Hayes::Divisional Chief Information Officer for Group Services at ANZ Bank

Jo Hayes Divisional Chief Information Officer for Group Services at ANZ Bank

Winning in the AI race requires large organisations to help their people, leaders especially, to embrace the tools, experiment, and build their AI-fitness.

4 March 2025
ANZ results

BEHIND THE NUMBERS: Platforms are delivering

Shayne Elliott::CEO, ANZ

Shayne Elliott CEO, ANZ

ANZ has spent about $2.5 billion in the past five years to improve technology and create new propositions like Transactive Global and ANZ Plus – and it’s paying off.

8 November 2024
ANZ results

BEHIND THE NUMBERS: Retail banking reaches for the skies

Maile Carnegie::Group Executive Australia Retail, ANZ

Maile Carnegie Group Executive Australia Retail, ANZ

Retail banking is changing radically and the way banks interact with their customers must change too.

8 November 2024
Fintech

From vision to reality

Leigh Mahoney::Head of Wholesale Digital, ANZ Institutional

Leigh Mahoney Head of Wholesale Digital, ANZ Institutional

Treasury workers manage everything from capital levels to cashflow for some of the region’s biggest companies. A seven-year project is now making their lives easier.

16 October 2024
Agriculture

India: understanding the opportunities

Mark Bennett:: Head of Aus Agribusiness, ANZ

Mark Bennett Head of Aus Agribusiness, ANZ

The excitement over India’s development has only grown since it surpassed China as the country with the largest population. But you need to look closer to really understand its potential.

15 October 2024
Career & Talent

Trusting your curiosity

Jeff Whalley::Senior Journalist, ANZ

Jeff Whalley Senior Journalist, ANZ

Kat Hartmann has helped some of the country’s top companies champion the customer using digital technologies. Now she is applying her skills – and leadership - at ANZ.

23 September 2024
Agriculture

Food waste: the green monster at the bottom of your fridge

Gerius Karam::Head of Food, Beverage & Agribusiness with ANZ Institutional

Gerius Karam Head of Food, Beverage & Agribusiness with ANZ Institutional

Australians waste enough bananas to stretch about 1,000 kilometres, or roughly from Sydney to Melbourne. How can we do better?

3 September 2024
Scams

A line of defence against scams

Kath Bray ::Managing Director Customer Engagement, Australia Retail, ANZ

Kath Bray Managing Director Customer Engagement, Australia Retail, ANZ

Companies are using new technology and improved education to prevent customers losing money to scammers. There is another crucial line of defence.

22 August 2024
Technology

Artificial intelligence: integrating and setting standards

Gerard Florian::Group Executive Technology, ANZ

Gerard Florian Group Executive Technology, ANZ

ANZ is embracing artificial intelligence across many different business areas – with a focus on security and accessibility alongside the innovation and technological advancement.

13 August 2024
Financial literacy

Watching out for new scams

Ruth Talalla::Scams Portfolio Lead, ANZ

Ruth Talalla Scams Portfolio Lead, ANZ

Scammers are sophisticated criminals who psychologically manipulate people. There is a scam out there for everyone – including you.

12 August 2024
Digitalisation

AI Revolution: A Year of Transformative Impact and the Road Ahead

Tim Hogarth::Chief Technology Officer, ANZ

Tim Hogarth Chief Technology Officer, ANZ

In just a year Generative AI has started to profoundly reshape our world. However, this transformation has only just begun. What are the next steps in the journey?

6 February 2024
Digitalisation

Coining a new phase: how digital assets will change us

Cindy He::Manager, Industry & Innovation, ANZ Institutional

Cindy He Manager, Industry & Innovation, ANZ Institutional

The changes taking place with digital assets could be as pivotal to the global economy as the invention of coinage in 630 BCE. But how will it impact you?

31 January 2024
Financial literacy

The science of saving success

Mohamed Khalil::Head of Financial Wellbeing, Research and Design, ANZ

Mohamed Khalil Head of Financial Wellbeing, Research and Design, ANZ

It’s easy to envisage our New Year’s saving plans coming off without a hitch. But as cost-of-living increases bite, understanding our own psychology can help achieve savings success.

23 January 2024
Digitalisation

The artificial intelligence opportunity

Dr Maria Milosavljevic::Chief Information Security Officer, ANZ

Dr Maria Milosavljevic Chief Information Security Officer, ANZ

Artificial Intelligence is not new, but its applications are exploding. Collaboration is required for it to reach its full potential in a safe manner.

22 January 2024
ANZ results

BEHIND THE NUMBERS: Building a retail banking platform for tomorrow

Maile Carnegie::Group Executive - Australia Retail, ANZ

Maile Carnegie Group Executive - Australia Retail, ANZ

The ANZ Plus retail banking platform is rapidly adding new features and attracting new customers. And what we’ve seen so far it just the tip of the iceberg.

22 November 2023
Technology

We are in the fight against scammers together

Shayne Elliott::Chief Executive Officer, ANZ

Shayne Elliott Chief Executive Officer, ANZ

Don’t be embarrassed if you are scammed online. Don’t feel alone either. Reach out. This fight requires a whole of community response.

26 October 2023
Digitalisation

Savings for a roof over your head, and for rainy days to come

Maile Carnegie::Group Executive - Australia Retail, ANZ

Maile Carnegie Group Executive - Australia Retail, ANZ

The Saver Plus program has helped 53,000 people save more than $27 million. It’s also helped people like Danielle with her long-term saving goal of home ownership.

19 October 2023
ANZ News

Navigating the cloud atlas

Sally Lau::Cloud Capability Lead, Technology ANZ

Sally Lau Cloud Capability Lead, Technology ANZ

Cloud. Data. Automation. Artificial intelligence. To understand the future, you need to know each part of the jigsaw. ANZ is using cutting-edge technology to create a full picture.

19 September 2023
Technology

The path to transformation-Plus

Shayne Elliott::Chief Executive Officer, ANZ

Shayne Elliott Chief Executive Officer, ANZ

The launch of ANZ’s new retail banking platform ANZ Plus sparked a conversation about transformation and the hardware and software organisations need to make it work.

28 March 2022
Technology

A new home loan process – plus more

Peter Dalton::Managing Director Design & Development, ANZx

Peter Dalton Managing Director Design & Development, ANZx

ANZ Plus is poised to launch its digital home loan, which reuses about 70 per cent of the technology developed for its savings and transaction account.

7 December 2022
Business Finance

De-fi the metaverse

Shane White::Content Manager, Institutional, ANZ

Shane White Content Manager, Institutional, ANZ

The development of digital currencies continues apace and all companies need to think about what it means for their business.

29 September 2022
Innovation

No De-Fi-ing the regulators

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

The Innovation brought by new De-Fi technology has regulators on edge. They must balance innovation and crisis.

13 October 2022
Digitalisation

Can digital IDs keep your personal identity private?

Lynwen Connick::CISO, ANZ

Lynwen Connick CISO, ANZ

Digital IDs are all about creating a secure way to provide digital identification, where data is not shared directly but rather stored by a secure provider.
Technology

Customer onboarding: Who wins in the battle of speed vs safety?

Gabe Steele::General Manager, Customer and Identity Services, ANZ

Gabe Steele General Manager, Customer and Identity Services, ANZ

Banks are rushing to remove friction from setting up digital accounts but this should never be done at the risk of compromising security.

22 November 2022
Digitalisation

A digital alternative to online identity theft risk

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Identity theft is a global online scourge but one of the most promising fields of digital innovation is digital, secure IDs.

27 September 2022
Digitalisation

Long-term digital adoption – not so weird

Alan Shields::Chief Data Officer, RFi Group

Alan Shields Chief Data Officer, RFi Group

Western, educated, industrialised, rich and democratic economies are leading the push for digital banking trends to stick around in the future.

9 July 2021
Banking & Finance

Transformation opportunities exist amid disruption

Tim Dring::Oceania Banking & Capital Markets Leader, EY

Tim Dring Oceania Banking & Capital Markets Leader, EY

As banks look ahead into the new year, the trajectory of the world’s recovery remains critical to their profitability and growth.

16 February 2021
Digitalisation

PODCAST: under the hood of ANZi

Shayne Elliott::Chief Executive Officer, ANZ

Shayne Elliott Chief Executive Officer, ANZ

The investments and innovations arm of ANZ has been working hard to accelerate the bank’s digital evolution and more efficient customer service.

4 February 2021
Digitalisation

Business outlook: digital as usual

Lisa Vasic::MD Transaction Banking, ANZ Institutional

Lisa Vasic MD Transaction Banking, ANZ Institutional

The COVID-19 pandemic pushed digital transformation to the top of the priority list for many businesses in 2020.

3 February 2021
Digitalisation

Some things don’t change. But much does…

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Traditional banks have existed for thousands of years with one constant – change.

11 March 2021
Banking & Finance

Are neo-banks here to stay? Or just a passing phase?

Steve Worthington::Professor at Swinburne University

Steve Worthington Professor at Swinburne University

So-called "neo-banks" may aspire to take market share from the incumbents but will they ever get passed being “too small to save”?

22 March 2021
Digitalisation

Under the hood: wearing multiple hats

Shayne Elliott::Chief Executive Officer, ANZ

Shayne Elliott Chief Executive Officer, ANZ

Running a small business can be an overwhelming experience. This digital financial assistance tool takes out the guesswork.

9 March 2021
Digitalisation

Deconstructing construction data

Tom Karemacher::Vice President APAC, Procore Technologies

Tom Karemacher Vice President APAC, Procore Technologies

Like many industries, construction is on the precipice of data and digital innovation. Companies must develop a blueprint.

16 March 2021
Leadership & Workplace

Data, technology and the workforce of the future

Alexis George::Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ

Alexis George Deputy Chief Executive Officer & Group Executive Wealth Australia, ANZ

2020 crammed five years of evolution into one – that was true for workforces as well as technology and business operations.

29 March 2021
Banking & Finance

Opportunities abound as traditional banks unbundle

Ron Spector::Managing Director of 1835i

Ron Spector Managing Director of 1835i

Are incumbent banks really under “attack” from new players? Or is everyone actually playing the same game?

13 August 2021
Technology

Aussie banks doing digital

Laure Jouan::Principal Financial Institutions Practice, BCG

Laure Jouan Principal Financial Institutions Practice, BCG

Australia’s banks must accelerate digital transformations to help the economy recover from the COVID-19 pandemic.

19 January 2021
Banking & Finance

Commercial banking’s new frontier

Chris Jaggard::Commercial Banking Lead Aus & NZ, Accenture

Chris Jaggard Commercial Banking Lead Aus & NZ, Accenture

Banking-as-a-Service and the “business of experience” must be the focus for commercial banks looking to win big post-pandemic.

17 May 2021
Digitalisation

The Digital Opportunity for sustainability

Paul O'Sullivan::Chairman, ANZ

Paul O'Sullivan Chairman, ANZ

Digital finance will be transformational. ANZ’s chairman outlines where the bank will participate and the opportunity for sustainability.

31 August 2022
Digitalisation

Data must go viral

Mohadesh Ganji::Head of Data Science, Home Loans, ANZ

Mohadesh Ganji Head of Data Science, Home Loans, ANZ

Since the pandemic started, many organisations have realised the power and criticality of timely, accurate data and insight for key decision making.

8 October 2020
Digitalisation

Cyberattack fears delay digitalisation

John O'Mahoney::Partner, Deloitte Access Economics Australia

John O'Mahoney Partner, Deloitte Access Economics Australia

APAC could miss out on hundreds of billions of dollars in growth over the next decade if countries don’t move on digitalisation plans.

1 April 2020
COVID 19

Jobs program to boost digital workforce

Kathryn van der Merwe::Group Executive – Talent & Culture, ANZ

Kathryn van der Merwe Group Executive – Talent & Culture, ANZ

Technology has changed the way we live and work forever. Now more than ever companies need to recruit people with digital and data skills who are able to take on a changing employment landscape.

2 September 2021
Banking & Finance

DeFi-ing traditional finance

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

The global financial system is facing the next phase of the digital revolution – decentralised finance.

29 September 2021
Banking & Finance

PODCAST: sticking to long-term change

Lisa Vasic::MD Transaction Banking, ANZ Institutional

Lisa Vasic MD Transaction Banking, ANZ Institutional

Companies that started on their digital journey at the beginning of the pandemic must manage any leftover “old school” practices to succeed in the future.

3 September 2021
Banking & Finance

User experience: ease to please

Alan Shields::Chief Data Officer, RFi Group

Alan Shields Chief Data Officer, RFi Group

As consumers increasingly turn to mobile banking, should the UX focus be on increasing features or simply ease of use?

21 September 2021
Business Finance

Future-proofing marketing capability

Kate Young::Senior Manager Customer Centricity & Capability, ANZ

Kate Young Senior Manager Customer Centricity & Capability, ANZ

What makes an effective customer experience is changing. And so must marketers.

28 September 2021
Digitalisation

Translating the digital divide

Sachi Taulelei::Design Centre of Expertise Lead, ANZ

Sachi Taulelei Design Centre of Expertise Lead, ANZ

Technology is a reflection of who we are; ensuring we’re all represented is key to its success.

24 June 2021
Asia Pacific

The Pacific: an arc of opportunity

Tessa Price::Regional Executive - Pacific Islands, ANZ

Tessa Price Regional Executive - Pacific Islands, ANZ

Renewed trade flows and digital innovation are opening up the relationship between the Pacific and Australia.

11 April 2019
Digitalisation

Hey ChatGPT, build me a bank…

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

AI, web3, DeFi, Big Tech, fintech, Metaverse, private capital, the forces arrayed against traditional banking continue to mass.

2 February 2023
Technology

Engineering a new generation of technology

Tim Hogarth::Chief Technology Officer, ANZ

Tim Hogarth Chief Technology Officer, ANZ

ANZ’s newly appointed Chief Technology Officer Tim Hogarth sheds light on what big companies must do to keep up with a rapidly developing landscape.

21 February 2022
Digitalisation

To boldly go where no regulation has gone before

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Maybe with some reluctance but the authorities are moving to bring the emerging world of digital assets and decentralised finance inside the official tent. Better inside maybe …

24 August 2022
Technology

Big data is king but we don’t need to be servants

Danny Tyrrell::Co-founder, DataCo

Danny Tyrrell Co-founder, DataCo

Online has replaced face-to-face. But companies need rules of engagement if they are to be trusted with data.

10 March 2023
Digitalisation

Payments: the road ahead

Jackie Kallman::Head of Payments Industry & Engagement, ANZ

Jackie Kallman Head of Payments Industry & Engagement, ANZ

The merger of BPAY, eftpos and NPPA was designed to allow these platforms to tackle the rapid evolution of the payments ecosystem. This is what the future looks like.

14 August 2023
Regulation

Global lesson in technology and regulation

Jo Hayes::Divisional CIO Group Services, Technology, ANZ

Jo Hayes Divisional CIO Group Services, Technology, ANZ

How do we prepare for what’s coming in terms of technology and regulation? Talking to overseas counterparts can help.

1 December 2023
Fintech

Removing fragmentation risk from CBDCs

Suresh Rajalingam::Head of Oceania, Swift

Suresh Rajalingam Head of Oceania, Swift

The payments landscape is evolving rapidly – but could this disrupt the global economy if emerging digital currencies and traditional institutions find it difficult to co-exist?

24 November 2023
ANZ results

BEHIND THE NUMBERS: a platform for success

Lisa Vasic & Mark Whelan::MD Transaction Banking, Institutional & Group Executive Institutional, ANZ

Lisa Vasic & Mark Whelan MD Transaction Banking, Institutional & Group Executive Institutional, ANZ

ANZ Institutional is using digital platforms to offer banking services to large companies and financial institutions at a scale unimagined a decade ago. And it’s showing up in the bank’s full year result.

13 November 2023
Digitalisation

Cracking the criminal networks

Marc Broome::Senior Manager, Complex Investigations with Customer Protection, ANZ

Marc Broome Senior Manager, Complex Investigations with Customer Protection, ANZ

There are thousands of ATMs spread across Australia. Which one will criminals use for money laundering? Ask ANZ’s internal investigators.

29 November 2023
Financial literacy

Fraud by any other name…

Cassandra Hewett & Kishanie Wijewickrama::Head of Financial Crime and Head of Group Integrity, ANZ

Cassandra Hewett & Kishanie Wijewickrama Head of Financial Crime and Head of Group Integrity, ANZ

Fraud – a tale as old as time. While the motivations to defraud remain the same, the methods have become more sophisticated. But so have the ways to defend against it.

23 November 2023
Digitalisation

The future of security is layered

Gabe Steele::General Manager, Customer and Identity Services, ANZ

Gabe Steele General Manager, Customer and Identity Services, ANZ

Is your personal information being stolen and misused? Do you even know? Better protection is here – and it comes in layers.

13 September 2023
Banking & Finance

A digital backbone for our global network

Mark Whelan::Group Executive Institutional, ANZ

Mark Whelan Group Executive Institutional, ANZ

A lot can change in seven years. Simplification, investing in technology, developing growth businesses and staying close to what customers need has helped ANZ’s Institutional business transform over that time.

11 September 2023
Digitalisation

AI to help make better banks

Leigh Mahoney::Head of Wholesale Digital, ANZ

Leigh Mahoney Head of Wholesale Digital, ANZ

Everyone has an eye on AI and how it will help clients. But it will also assist staff – and make for better banks overall.

18 September 2023
Fintech

The case for CBDC research

Brett Foley::Managing Editor, bluenotes

Brett Foley Managing Editor, bluenotes

Opinion is divided on the future of central bank digital currencies. Australian regulators have been studying potential use cases, but will they kick the can down the road?

6 September 2023
Digitalisation

The price of progress

Richard Yetsenga::Chief Economist, ANZ

Richard Yetsenga Chief Economist, ANZ

The deflation caused by the ever-popular semiconductor, used in everything from computers to smartphones, is running out of steam. Why is this happening and what does it mean for the economy?

21 September 2023
Technology

Maintaining digital payments in an offline world

Cindy He::Manager, Industry & Innovation, ANZ Institutional

Cindy He Manager, Industry & Innovation, ANZ Institutional

If money is going digital - and it looks like it is – we need a Plan B for when we can’t be online. ANZ has some ideas.

23 June 2023
Digitalisation

The rise of digital identity wallets: will banks be left behind?

Jukka Yliuntinen & Kevin Faragher::Global Head of Digital Solutions, Giesecke+Devrient & AVP Digital Identity Product, Interac Corp.

Jukka Yliuntinen & Kevin Faragher Global Head of Digital Solutions, Giesecke+Devrient & AVP Digital Identity Product, Interac Corp.

The trust customers have placed in banks for centuries could enable lenders to take a leadership role in the fast-evolving world of digital wallets.

26 April 2023
Career & Talent

Bleep of faith: why tech needs risk takers

Professor Mary-Anne Williams::Michael J Crouch Chair for Innovation, UNSW & Deputy Director, UNSW AI Institute

Professor Mary-Anne Williams Michael J Crouch Chair for Innovation, UNSW & Deputy Director, UNSW AI Institute

You may be an expert in your field but are you ready to roll the dice? Xero chair David Thodey on how to live innovation.

17 April 2023
Technology

ANZx emerging into the light

Maile Carnegie::Group Executive - Australia Retail, ANZ

Maile Carnegie Group Executive - Australia Retail, ANZ

The program will transform traditional banking and help people and businesses improve their financial wellbeing.

15 December 2021
Banking & Finance

Digital banking comes of age

Kath Bray::Managing Director - Retail Banking, ANZ

Kath Bray Managing Director - Retail Banking, ANZ

The acceleration of digital banking trends in Australia picked up in 2020 and highlighted the importance of focusing on customer preferences.

8 June 2021
Technology

Have you checked in? Scanning the history of QR codes

Luke Deer::Independent Researcher & Finance Tutor, University of Sydney Business School

Luke Deer Independent Researcher & Finance Tutor, University of Sydney Business School

QR codes have become an integral part of the post-COVID economy. But their origin was far from government use or commerce.

11 October 2021
Technology

Testing the case for central bank digital currencies

Nigel Dobson::Banking Services Lead, ANZ

Nigel Dobson Banking Services Lead, ANZ

The use of central bank digital currencies is gathering pace and there is much work being done by banks and regulators to underpin how these emerging digital assets may be deployed.

26 May 2023
Banking & Finance

Cloud 101: silver linings playbook

Jaimee Salmon & Sally Lau::Cloud Transformation Specialist, Google & Cloud Capability Lead, ANZ

Jaimee Salmon & Sally Lau Cloud Transformation Specialist, Google & Cloud Capability Lead, ANZ

Your photos are stored there, your favourite tunes are filed there and, increasingly, billions of dollars are transacted there. It is the Cloud. And many of us are still learning what it is.

11 May 2023
Podcast

The double-edged sword in the fight against domestic violence

Catherine Lockstone::Capability Area Lead – Quality Engineering at ANZ

Catherine Lockstone Capability Area Lead – Quality Engineering at ANZ

A mobile phone can be both a lifeline and a way for abusers to track and harass victims. Technology can play a complex role in domestic violence.

27 May 2024
ANZ results

BEHIND THE NUMBERS: Innovating at pace

Maile Carnegie::Group Executive - Australia Retail, ANZ

Maile Carnegie Group Executive - Australia Retail, ANZ

As the ANZ Plus platform continues to evolve, the benefits are being felt by customers and shareholders. Much more is still to come.

7 May 2024
Payments

Rise of the stablecoin

James Culham::Executive Director, Institutional Portfolio Management, ANZ

James Culham Executive Director, Institutional Portfolio Management, ANZ

If 2018 was the year of bitcoin, perhaps 2019 will see the stablecoin take centre stage.

25 January 2019
Digitalisation

Under the hood: bank to the future with 1835i

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

After three foundation years within the enterprise, ANZ’s investment and innovation business is “leaving the mothership” to further accelerate scale and growth.

21 July 2021
Technology

A new view on the property market

Brett Foley::Managing Editor, bluenotes

Brett Foley Managing Editor, bluenotes

Technology is disrupting every aspect of business, including the property market. View Media Group wants to harness that innovation to change the way consumers buy and sell property – and more.

21 August 2023
Financial literacy

Australian shoppers adapt to changing economic landscape

Sweta Mehra::Managing Director, Everyday Banking, ANZ

Sweta Mehra Managing Director, Everyday Banking, ANZ

With inflation rising and Black Friday sales and Christmas approaching, saving money has become a priority for shoppers. In the digital era, savvy spenders are using tools to help them reach their budgeting goals.

16 November 2023
Technology

How trust and resilience will shape AI

Dr Maria Milosavljevic::Chief Information Security Officer, ANZ

Dr Maria Milosavljevic Chief Information Security Officer, ANZ

With the increase of cyber-attacks on private data and the rise of artificial intelligence, everybody must play a role in building trust and resilience.

19 August 2024
Diversity & Inclusion

What is the majority?

Meg Dalling::Customer Advocate, ANZ

Meg Dalling Customer Advocate, ANZ

It’s good business to appeal to as many people as possible - so why do so many businesses automatically exclude people with accessibility needs?

30 June 2023
Technology

Innovation – in regulation not just products and services – vital for the digital age

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Legislation that was written in an old world environment needs to be refreshed and modified.

13 August 2014
Technology

Data, social networks & the electronic edifice effect

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Who do you trust with your personal data if you can’t trust Facebook?

14 June 2018
Technology

Everything you’ll ever need to know about blockchain - the revised edition

Christian Venter::GM Digital Technology, ANZ

Christian Venter GM Digital Technology, ANZ

We’ve updated our longform explainer taking you through the ins and outs of something not many people fully understand.

12 January 2018
Technology

How the mobile revolution changed jobs – and the world

Shane White::Content Manager, Institutional, ANZ

Shane White Content Manager, Institutional, ANZ

Workers share their experiences of operating in a world with computers in their pockets.

4 July 2017
Innovation

Data and the key to success

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

How businesses actually use their data – rather than accrue it – will determine their success in the modern marketplace.

22 August 2017
Business Finance

Mobile history: drive-up banking & more

James Wilson::History editor

James Wilson History editor

In the first of our ANZ History Series we take a look at the evolution of banking mobility.

18 August 2017
Technology

Hello?

Peter Dalton::Managing Director Design & Development, ANZx

Peter Dalton Managing Director Design & Development, ANZx

Far more than just a telephone, the iPhone has changed the world – and connected it – arguably more than any other device in recent history.

4 July 2017
Digitalisation

Finding the right signal for modern comms

Rita Zonius::Former Head of Internal Digital Communications, ANZ

Rita Zonius Former Head of Internal Digital Communications, ANZ

The old communications model has been disrupted – but we shouldn’t fear the future.

13 July 2017
Business Finance

Why bank guarantees need blockchain

Hari Janakiraman, Rodolf Salem & Chris T’en::

Hari Janakiraman, Rodolf Salem & Chris T’en

A cross-industry initiative shows blockchain can cut costs and improve security in bank guarantees in commercial property leasing and beyond.

11 July 2017
Business Finance

blueprints: paying for Christmas

Thomas Hounslow::bluenotes contributor

Thomas Hounslow bluenotes contributor

Going deeper into credit-card debt seems to be a common Australian Christmas tradition.

15 December 2017
Business Finance

blueprints: more than child’s play

Thomas Hounslow::bluenotes contributor

Thomas Hounslow bluenotes contributor

Almost 95 per cent of Australian and New Zealand homes play video games. Still think it’s just for kids?

1 December 2017
Tech

Security, honesty & the trust business

Mike Bullock::Chief Operating Officer, ANZ New Zealand

Mike Bullock Chief Operating Officer, ANZ New Zealand

From sci-fi to reality at rapid pace, cyberattacks which could cripple businesses – and even nation-states - are a real threat.

28 September 2017
Metropolis now

Metropolis Now

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

The 21st century may be the Asian Century or it may yet be the century the emerging world joins the developed world. But however this century plays out, it will be an Age of the City.

2 June 2015
Technology

Australia ranked 2nd in digital connectivity

Michelle Evans::Head of Digital Consumer Research, Euromonitor International

Michelle Evans Head of Digital Consumer Research, Euromonitor International

Strong investment and consumer adoption puts Australia in rare air globally.

29 November 2017
Technology

PODCAST: the power (and security) of your voice

Peter Dalton::Managing Director Design & Development, ANZx

Peter Dalton Managing Director Design & Development, ANZx

Mobile phones are set to become personal biometric devices, increasing security on a number of features.

4 September 2017
Innovation

Biz must adapt to tech as a service: Florian

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

ANZ tech GE says on video businesses must align with modern customer expectations.

14 August 2017
Innovation

Apple iPhone X - the mobile banking era is over

Carina Parisella::Innovation & Technology Editor, bluenotes

Carina Parisella Innovation & Technology Editor, bluenotes

Banking is now about convenience – and it’s up to banks to learn where the friction points are.

9 October 2017
Innovation

How to nail your mobile CX

Az Yousaf::General Manager of Digital Platforms at Kalido

Az Yousaf General Manager of Digital Platforms at Kalido

Five key insights on mobile experiences every business needs to understand.

28 August 2017
Digitalisation

Why should banks be digital?

Andrew Cornell::Past Managing Editor, bluenotes

Andrew Cornell Past Managing Editor, bluenotes

Banks need to be digital, on that all agree. But what does that actually mean? Robots, AI, branches in phones?

16 August 2017
Technology

Data & the understanding gap

Michael Morris::Technology, Media & Telecommunications Partner, Allens

Michael Morris Technology, Media & Telecommunications Partner, Allens

There’s a chasm between business practice on data and consumer understanding of how it is actually used.

19 July 2018
Business Finance

Castles, moats and fending off digital raiders

Anthony Stevens::Founder & CEO, Digital Asset Ventures

Anthony Stevens Founder & CEO, Digital Asset Ventures

The forces of digital disruption are undeniable. Here are two crucial planks of digital strategy all businesses need to know.

27 July 2018
Digitalisation

Trading up: digital drags trade into the 21st century

Mark Evans::Managing Director Transaction Banking, ANZ

Mark Evans Managing Director Transaction Banking, ANZ

Cross-border trade is a huge growth area for Australia but is weighed down by archaic, paper-based processing.

20 September 2018
Technology

LONGREAD: bringing out your dead data

Drew Turney::Freelance journalist

Drew Turney Freelance journalist

Need a file you saved 10 years ago? Good luck reading it. We explore the changing nature of digital storage.

22 June 2018
Technology

How to craft a digital workspace

Kavitha Kadambi::GM Transformation Programs, Wipro

Kavitha Kadambi GM Transformation Programs, Wipro

How can leaders craft modern workspaces using models, tools and procedures designed for bygone eras?

25 June 2018
Technology

Cybersecurity risk in business – it’s personal

Cosi De Angelis::Head of Transaction Banking, ANZ

Cosi De Angelis Head of Transaction Banking, ANZ

To truly assess risk, a digital business strategy must consider cyber risks inside the business and the home.

8 October 2018
Technology

Alicia and a story of online safety

Erica Hardinge::Head of Security Enablement, ANZ

Erica Hardinge Head of Security Enablement, ANZ

Being safe online is as important for people at home as it is at work.

26 October 2018
Technology

A cyber-pact to make the team stronger

Lynwen Connick::CISO, ANZ

Lynwen Connick CISO, ANZ

The financial cost of cybercrime grows every year – as does the human cost.

12 October 2018
Banking & Finance

Hong Kong: a new era of smart banking

Ivy Au Yeung::Chief Executive Officer ANZ Hong Kong

Ivy Au Yeung Chief Executive Officer ANZ Hong Kong

The Hong Kong Monetary Authority (HKMA) has announced seven initiatives to prepare Hong Kong for smarter banking systems.

23 November 2018
Asia Pacific

South east Asia’s infinite capacity for surprise

Greg Earl::Writer, editor and consultant

Greg Earl Writer, editor and consultant

It's not just China. South east Asia’s growth is becoming impossible to ignore and it’s happening at Australia’s front door.

5 December 2018
Technology

More than a token effort

Matt Wood ::Head of Digital Products and Partnership at Visa

Matt Wood Head of Digital Products and Partnership at Visa

Tokenisation: the technology changing digital commerce.

6 December 2018
Technology

AI and the erosion of customer trust

Michelle Pinheiro::Chief Risk Officer, Data & Technology, ANZ

Michelle Pinheiro Chief Risk Officer, Data & Technology, ANZ

Artificial intelligence and its applications have boomed. But what are the implications of its interactions with customers and do we still prefer the human touch?

8 December 2023
Digitalisation

Adapting the artificial intelligence model

Tim Hogarth::Chief Technology Officer, ANZ

Tim Hogarth Chief Technology Officer, ANZ

When does AI move from sci-fi to helping you in your day job? It already is, with ANZ’s chatbot Z-GPT.

22 August 2023