FULL COVERAGE: ANZ's 2024 AGM

This financial year was an important one for ANZ. We completed the acquisition of Suncorp Bank on 31 July, bringing into the Group over 1.2 million customers, 3,000 staff and $55 billion in deposits. The acquisition provides a platform for our growth in the fast-growing Queensland economy.

Since announcing the acquisition in 2022, Suncorp Bank has continued to grow, increasing customer numbers by 5 per cent, grown home lending by 16 per cent and deposits by 14 per cent. We're well placed to continue the momentum and deliver operational and scale benefits from the acquisition.

Against a backdrop of some economic uncertainty and intense competition, ANZ delivered a strong financial result for our shareholders, reporting our second-strongest revenue performance ever and a cash profit of $6.7 billion for the financial year. This reflects the benefit of our diversified business, with our Retail, Commercial and Institutional divisions all growing revenue, on a constant currency basis, in the second half.

The one-year Total Shareholder Return to 30 September was 27 per cent, up from 20 per cent last financial year. Your board declared total dividends of 166 cents per share in FY24 equivalent to almost $5 billion going back to our shareholders.

We continued to invest for the future. Over the past 5 years, we've invested about $2.5 billion in platforms and tools, completing the technology foundations of both ANZ Plus and Transactive Global platforms which are fundamental planks of our future success.

ANZ Plus, our banking platform for retail and small business customers, grew customer numbers by 84 per cent in the 2024 financial year to about 850,000. It is also a crucial and growing part of our deposit base, which increased 70 per cent during the year to about $16 billion.

Transactive Global, our key platform for larger corporate customers, is the backbone of our Institutional division's success which delivered record revenue and return on equity this year. Transactive Global will continue to drive growth in our Institutional and Commercial divisions and already supports mid-sized corporates in our Commercial business, making up 71 per cent of active users.

Looking ahead, the priorities for 2025 include:

1. Ensuring we retain an engaged, purpose-led culture, driving better customer outcomes and strengthening the management of non-financial risk
2. Delivering strong financials focused on sustainable growth and returns
3. Driving value from Suncorp Bank, capturing synergies, managing costs and growing high-value customer deposits
4. Making ANZ Plus more successful, launching relevant features supporting migration, adding customers, deepening engagement and launching our first scaled migration
5. Continuing to improve platform excellence, functionality and resilience
6. Remaining focused on productivity

In these stories we bring you all the key presentations from the 2024 Annual General Meeting, a review of our operating performance, insights from our executive team and stories about our inspirational customers.

Jill Campbell is Group General Manager Investor Relations at ANZ