The power of a conversation

Speaking to bluenotes on video, Mooney said there were many ways to achieve financial inclusion in Australia, which is ultimately in everyone’s interest – not just the three million Australians currently financially excluded.

" We really can't underestimate the importance of face-to-face conversation.” - Mooney

“We really can't underestimate the importance of face-to-face conversation,” he said. “Having a conversation with somebody about their dreams and aspirations, hearing that first and then saying ‘well here are the economic and financial enablers that can help that’ [is preferable] than going and saying ‘do you need a loan?’”

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Mooney said it was important to utilise strength-based community development in developing economic wellbeing.

“I think in this day and age [it’s important] to believe in the innate ability of people to become actors in their own future,” he said.

“So see the strengths in a person see the strengths in their community tap into those strengths rather than saying ‘you've got a deficit, there's something missing in your community and we're here to supplement that’. 

Mooney also touched on how financial inclusion breeds self-esteem and active participation in society, something good for all participants. Watch the video above to find out more.

Shannon Peachey is Tribe Lead, Savers & Investors, ANZ