Our approach to human rights

Our approach

We expect the same respect for human rights from those who work for, or with, us including our employees, contingent workers and directors, and those with whom we have business relationships, as appropriate. Our Human Rights Statement (Statement) outlines our approach to respecting human rights and is informed by the United Nations Guiding Principles on Business and Human Rights (UNGPs).

• ANZ Human Rights Statement May 2022 (PDF 194kB)
• ANZ Land Acquisition Statement Nov 2021 (PDF 279kB)

Human Rights Grievance Mechanism

We support the UNGPs, including through access to our Human Rights Grievance Mechanism (Mechanism). This Mechanism considers grievances submitted by people and communities who believe their human rights have been impacted by an ANZ large business lending customer.

In establishing this Mechanism, ANZ aims to provide a framework within which:

• people in any country who consider their human rights have been impacted by an ANZ large business lending customer (affected people) can raise their concerns with ANZ;

• efforts can be made to resolve grievances about alleged adverse human rights impacts associated with large business lending customers, including through dialogue; and

• feedback and recommendations can be provided to ANZ in relation to its policies and processes.

Read more in the Mechanism’s Framework: ANZ Grievance Mechanism Framework Nov 2021 (PDF 356kB)