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Accessibility Statement
We aim to make our website and digital channels accessible to all, including by working towards conformance with the:
- Web Content Accessibility Guidelines 2.1
- Australian Banking Association’s Every Customer Counts: Accessibility Principles for Banking Services (PDF, 2.1MB)
Accessibility and ANZ
Accessibility in the workplace
We are committed to making our workplace and culture welcoming and supportive of people with a disability.
Accessible banking
Our aim is to make ANZ products and services more accessible and inclusive.
National Relay Service
Users who are deaf, or have a hearing or speech impairment, can contact ANZ via the National Relay Service.
Compatibility with browsers and assistive technology
Our website and digital channels are designed to be compatible with the following assistive technologies:
- Google Chrome with Jaws and NVDA on windows 10 and 11
- Microsoft Edge with Jaws and NVDA on windows 10 and 11
- Mozilla Firefox with Jaws and NVDA on windows 10 and 11
- Apple Safari with VoiceOver on Mac OS
- Apple Safari with VoiceOver on iOS
- Google Chrome with Talkback on Android
Technical specifications
Accessibility of our website and digital channels relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
- SMIL
Get in touch
We welcome your feedback on the accessibility of our website and digital channels. Please contact us if you encounter any accessibility issues.
Apple and Safari (and their accessibility features) are registered trademarks of Apple Inc and/or used by it under licence (as applicable).
IOS (and its accessibility features) are trademarks or registered trademarks of Cisco in the U.S. and other countries and are owned or used by it under licence as applicable.
Android and Google Chrome (and their accessibility features) are registered trademarks of Google Inc. and/or used by it under licence (as applicable).
Microsoft Edge, Microsoft, Windows and Internet Explorer (and their accessibility features) are trademarks of Microsoft Corporation and/or used by it under licence (as applicable).
Mozilla and Firefox (and their accessibility features) are trademarks of the Mozilla Foundation in the U.S. and other countries and/or used by it under licence (as applicable).