ANZ

Financial literacy and inclusion

ANZ is using its resources and expertise to build the financial knowledge, skills and confidence of all Australians, particularly amongst the most vulnerable.

Following our ground-breaking research into financial literacy and inclusion in Australia, we have made a significant, long term commitment to help address issues such as financial exclusion, low levels of savings, unsustainable levels of personal debt, financial stress and the personal distress this can create.

 This commitment includes:

1. Building the most financially fit workforce in Australia
2. Financial literacy leadership and knowledge building
3. Innovative programs to improve financial literacy and financial inclusion in Australia
4. Simple products, services and customer communication

What is financial literacy?

Financial literacy is the ability to make informed judgements and effective decisions about the use and management of money. It's an essential skill for functioning in modern society and is becoming increasingly important to the long-term wellbeing of individuals and the community. Find out more about our financial literacy research.

What is financial inclusion?

Financial inclusion aims to address financial exclusion - which is the lack of access, faced by the most needy members of our community, to appropriate low-cost, fair and safe financial services from mainstream providers. Find out more on ANZ's research into financial exclusion.

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