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At ANZ, we tailor our products and services to meet the individual needs of our customers. We aim to look after all segments of society, striving to put our customers first, be friendly and easy to do business with, and provide value for money.
Find out more about the products and services we offer our customers using the links below:
- Individuals - home loans, credit cards, personal lending, everyday accounts and more.
- Business - day-to-day banking, business finance, Internet Banking, merchant payment solutions and more.
- Corporate - corporate banking, institutional banking, risk management, finance and more.
- Rural - agribusiness, community, rural managers, deposits/investment and more.
- Financial advice - retirement, superannuation, investing, insurance and more.
Here are some examples of our products and services that are unique, suiting individual situations and offering real alternatives to other financial institutions:
We've made it easier for our customers to switch their direct debits (eg phone bills) and direct credits (eg share dividends and salary) to their new ANZ account. Our online service makes it easier for our customers to notify companies about their new ANZ account details. More...
We were the first bank five years ago to offer no monthly account service fees and unlimited ANZ transactions for $5 per month via our Access Advantage accounts.
More...
ANZ has responded to community concerns about bank exception fees (e.g. fees charged for overdrawing your account or going overlimit on your credit card) by:
- reducing them to $10 (from $35) for low income customers;
- waiving fees in the first instance for customers who contact us;
- charging one single flat amount for all exception fees (except where a reduced fee applies); and
- helping customers avoid these fees by allowing customers to switch off the ability to overdraw their account with electronic transactions.
For more information, read the ANZ Exception Fees Policy for:
Our Community Banking Package provides a simple and easy-to-use package of everyday banking concessions - such as no monthly fees and free ANZ transactions - for seniors, full-time students, under 18s, people with disabilities and government benefit recipients.
Find out more about our Community Banking Package.
To help provide more access to ANZ, we are opening more branches and installing more ATMs in metro, regional and rural communities.
ANZ is supporting farmers in the good times and difficult times via the ANZ Drought Consolidation Loan (DCL). We offer farmers a chance to consolidate existing farm liabilities onto a long-term tailored loan facility. The DCL allows farmers to restructure the cash outgoings required to meet their financial obligations over the medium term, and offers a consolidated line of credit on an interest-only basis. Contact an ANZ Rural Manager to find out more.
We offer our business customers ANZ Financial Benchmarking tools that are designed to assist in benchmarking the performance of their business against their industry and peers. More...
We are rapidly developing electronic banking services in the Pacific, bringing the region further in to the global marketplace. We are the first bank to provide internet banking services in Fiji, Vanuatu and PNG and the first bank to deliver telephone banking in Samoa. We endeavour to provide our customers with the most advanced and convenient banking services and technology. Visit our Pacific website.
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